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The Indian pharmaceutical industry came under criticism several times due to the behaviour of their sales people towards doctors.
The listener in you creates the speaker in the other person. So listen deeply and compassionately with a quite mind and open heart.
Narcissus was a young man who saw his image for the first time in a pool of water and fell in love with that image.
Mental models are powerful because they create the lens through which we see the world. And we all know that the lens we use shapes how we interpret the world.
Air India, the national carrier is one such organisation that has the potential to transform itself into a profitable enterprise.
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