Columnists of the Business Today Talking heads, columns, interviews
Organisational Culture, the art of attracting great talent

Noted life coach, Robbie Katanga beautifully paraphrases 'Organizational Culture' as "the way organizations 'do things'".

CRM has been around for the longest time. From just an efficiency improvement tool, it has morphed into a customer experience multiplier, if used correctly.
Going forward, we expect volatility in the index as there are lots of uncertainties prevailing both in domestic and global markets.
The benefit of the insurance can only be revived by the policyholder before the maturity period if it is allowed by the insurer.

With a stable government and overall decline in twin deficits, our macros have shown strong improvement.

The new Real-Estate Act 2016, while laudable, has its share of loopholes that will need to be addressed eventually.