Business Today

Mr Rapidfire

Questions are encouraged, job rotation is a norm.

Saumya Bhattacharya | Print Edition: September 19, 2010

"I have an audience of 164,000," says Blessen Varghese, 26, an IT analyst at Tata Consultancy Services, or TCS. That number - the staff count at TCS, India's largest private sector employer - defines Varghese's work universe. He is part of the internal communication team at the IT behemoth, a project that he chose to work on. Get that right: chose to.

"Coming to work, doing something new and being appreciated is essential," Varghese says. His very first project when he joined TCS four years ago was in instructional design. Since then he has moved in different roles like technical documentation and writing lead - all through internal job openings. "This generation wants constant challenges and new projects," says Ajoy Mukherjee, Head of Global HR at TCS. "So, job rotations are routine; it helps with issues like attrition."

TCS was Varghese's second job and, after the chaotic environment of a newsroom at one of the country's leading newspapers, a surprise awaited him. It was a youthful lot and the responsibility and respect accorded to him was refreshing. "I did not find anyone with what I call headwind," says the author of the (roughly translated as I, a Malayalee Mumbaikar).

Varghese has a vantage view of the organisation from where he sits. TCS has changed dramatically, not the least because it has a new CEO since October 2009. "We are increasingly encouraged to ask questions and a lot of emphasis is laid on internal networking," he says.

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