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Mahindra Satyam: Well begun, but only half-done

It's now a year since the Satyam scandal rocked corporate India. The company's new owners (Tech Mahindra) are busy restoring credibility and turning around its fortunes.

E. Kumar Sharma        Print Edition: February 7, 2010

It's now a year since the Satyam scandal rocked corporate India. The company's new owners (Tech Mahindra) are busy restoring credibility and turning around its fortunes. But a study by independent technology and market research company Forrester Research shows performance at Mahindra Satyam, as the company has been renamed, recently has been below par on several parameters such as building value proposition and competency building in a changing world that has forced many companies to adopt new technologies.

The tech firm insists that it's still too early to make an assessment. "This is a two-year transformation programme and we have only gone through eight months," says C.P. Gurnani, CEO, Mahindra Satyam. The transformation, he says, has three components: Getting the operating matrix (customer and employee satisfaction and financial parameters) in line with the best in the industry, redefining and repositioning the company, and finally, meeting or exceeding growth targets. But clearly, the going will not be easy if Forrester is to be believed.

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