My first role model
Robert Menard, my immediate manager at TIW in Montreal, Canada. He emphasised the importance of compassion while pushing for results
My first job
As the Head Officer - Customer Service Engineer at Tata Telecom in 1993, it was my responsibility to support all installations in the country, including the network equipment at Bombay High
My first boss
Ajay Chincholi at Tata Telecom. He offered me practical lessons in non-hierarchical functioning. He showed me how a team can be so much more than just the sum of the individual efforts of its members
My first promotion
As manager at Claro (Brazil). I was responsible not just for the project and coordination but also for the people in my team.
I was 26 then
My first disappointment
I was with the telecom company, Oskar, in the Czech Republic and for the first time I did not achieve my targets 100 per cent.
As told to Sunny Sen