Money Today FPCIL Awards: The Winning Team

     Print Edition: March 2013

Bank of the Year: Axis Bank

Axis Bank is India's third-largest private sector bank. Earlier known as UTI Bank, it was among the first generation private sector banks. It has a large footprint of 1,622 branches and 10,000 ATMs across the country (as on 31 March 2012). The bank has stable asset quality and has been able to achieve consistent growth with five-year CAGR (2007-12) of 31% in assets, 30% in deposits, 36% in advances and 45% in net profit.

"We are delighted to receive the 'Bank of the Year' Award 2012 and thank Money Today and FPCIL for the honour.The award reaffirms our focus on delivering value to our customers and other stakeholders and will motivate all of us at Axis Bank to continue to excel."
Shikha Sharma
Managing Director & Chief Executive Officer



Private Sector Bank of the Year: Yes Bank

Yes Bank is India's fourth-largest private sector bank and the only greenfield bank allowed by the RBI in the last 17 years. Since its inception in 2004, Yes Bank has been offering a wide range of products and services to corporate and retail customers. It has adopted international best practices and the highest standards of service quality and operational excellence. Yes Bank has a network of 356 branches with 700 ATMs (as on 31 March 2012). It has a low NPA ratio of 0.0017 and a high capital adequacy ratio of 18. The bank has managed to offer better interest rate on saving bank accounts than most of its rivals and has strong technology enabling & risk management systems.

"We are extremely pleased with this recognition. These awards areareflection of the pursuit of corporate excellence at Yes Bank through impeccable asset quality, sustainable growth and a fine management team. I heartily congratulate all our stakeholders who made this recognition possible."
Rana Kapoor
MD & CEO, Yes Bank


Equity Asset Management House of the year: Franklin Templeton Asset Management India Pvt Ltd

Franklin Templeton has been one of the longest standing asset management companies, or AMCs, in India. Established in 1996, it took over the first private sector mutual fund, Pioneer ITI AMC, in 2002. As on 31 March 2012, it had assets under management, or AUM, of about Rs 35,000 crore. The AMC has extensive experience in both equity and debt across market cycles. Nine of its funds have a record of over 10 years with a large number of them showing consistent performance over the last few years. Sukumar Rajah is the CIO of equity funds and has been with the company since the Pioneer ITI days. Franklin Templeton India has been focused on product innovation along with measures to verify investor satisfaction and service effectiveness.

"During the last few years, we have focused on building a sustainable and profitable business. It is great that our efforts are being recognised. This award is a clear vindication of our business strategy and we will continue our client-focused approach in the coming years. The Money Today FPCIL Awards 2012 have brought about a welcome change in the award methodology by having a holistic focus."
Harshendu Bindal
President, Franklin Templeton Investments India



Debt Asset Management House of the year: DSP Black Rock Investment Managers Pvt Ltd

DSP BlackRock Investment Managers is one of the premier AMCs in India. It was managing Rs 29,000 crore as on 31 March 2012. BlackRock is the largest listed AMC in the world and is known among investment industry professionals for its fixed-income expertise. Dhaval Dalal, with an experience of over 14 years, is the head of fixed income at the AMC, managing some of the better-performing funds.

On the debt side, DSP Black Rock Investment Managers has been able to deliver superior performance than peers and maintain one of the lowest weighted average expense ratio of 0.58%. It has also low employee turnover and customer complaint ratios.

"We are delighted to receive the Money Today FPCIL Awards 2012 - Debt Asset Management House of the Year.This award reflects the good performance of our investment team that manages our various debt funds. The mutual fund industry can achieve significant growth in retail participation in debt funds in the future."
S Naganath
President and CIO



Asset Management House of the Year: ICICI Prudential Asset Management Co Ltd

ICICI Prudential AMC is the third-largest asset management company in the country. In less than 18 years of inception and 13 years of forming the joint venture, it has managed to garner assets worth Rs 68,000 crore (as on 31 March 2012). As a fund house, it offers diversification across sectors along with superior performance within many categories aligned to meet customer needs, leading to a well-diversified portfolio of around 57 products. The company has strong corporate governance mechanisms and technology enabling & risk management systems. It has also taken a lot of consumer awareness initiatives.

"It is an honour to receive an award that acknowledges our efforts to create an organisation focused on investor-centricity, strong processes and performance orientation. It is our endeavour at ICICI Prudential A MC to continue satisfying investor requirements and thereby emerge as a sustained value creator."
Nimesh Shah
Managing Director & CEO



Best Life Insurance Provider: LIC

LIC is the largest insurance and investment company in India, insuring 250 million lives. The PSU insurer offers a variety of insurance products, including term insurance, retirement plans, children plan, unit-linked plans and medical insurance plans. It boasts of the highest number of branches at 3,252 and the highest number of insurance agents (12 lakh). LIC has the highest claim settlement ratio of 99.47% and the lowest pending claim ratio. It has also undertaken a number of social responsibility initiatives.

LIC's key objective is to spread life insurance widely, in particular to rural areas and socially and economically backward classes with a view to reaching all insurable persons in the country and providing them adequate financial cover against death at a reasonable cost. It also seeks to maximise mobilisation of people's savings by making insurance-linked savings adequately attractive.

Founded in 1956 with the merger of 243 insurance companies and provident societies, it conducts business with utmost economy and with the full realisation that the money belong to the policyholders.


General Insurance Provider of the Year: Bajaj Allianz

Established in the year 2001, Bajaj Allianz General Insurance is among the leading general insurance companies in India. The insurer offers coverage across health, home, motor and travel insurance, to name a few. Today, Bajaj Allianz General Insurance boasts of 195 branches across the country with more than 8,500 agents. The insurer has one of the lowest turnaround times for claim settlement and resolution of complaints.

"It was indeed an honour to receive the General Insurer of the Year award. It is also encouraging to note that this recognises our superior customer service. This will motivate us to continue providing the best services to customers."
Tapan Singhel
MD & CEO



Best stock broker: ICICI Securities

For the past decade, ICICI Securities has been providing seamless access to the capital market to its 2.5 million customers through its trading portal, ICICIdirect.com. The platform offers access to a variety of financial products. It is an integrated securities firm offering a wide range of services, including investment banking, institutional broking, retail broking, private wealth management, and financial product distribution. The securities firm ranks high on quality and content effectiveness of research reports and its coverage of a wide range of sectors. It also actively participates in a large number of investor awareness workshops and organises programmes for financial education.

"Winning the Money Today FPCIL Award 2012 - Stock Broker of the Year Award is a testimonial to our committed service to customers. We believe that an informed investor can participate in the country' economic growth. We have been striving to provide investor education and demystifying the stock markets for retail investors. For us, the journey has just begun…"
Anup Bagchi
Managing Director & Chief Executive Officer



Depository Participant of the Year: Motilal Oswal Mutual Fund

Motilal Oswal Depository Services (MODES) is the second-largest Depository Participant in CDSL with about 5.8 lakh depository accounts (31 March 2012). MODES reflects a cumulative holding worth over Rs 3,400 crore in its accounts.

The company offers customers access to its services across 1,579 locations. To spread investor awareness, the company held over 400 training and investor education seminars between April 2011 and March 2012.

"We are delighted to have received this award. We serve a pan-India customer base of more than 6.5 lakh people. Our advisors regularly offer them customised advice. Our pioneering portfolio restructuring service also uses customers' DP holdings intelligently to restructure their portfolio. Additionally, our DP system is integrated with our Online Trading Platform so our customers can view their DP positions conveniently."
Vijay Goel
Director and Head, Broking & Distribution



Institutional planner: International Money Matters Pvt. Ltd.

In its 12th year of operations, International Money Matters is a financial planning-cum-investment advisory organisation, helping clients achieve their financial goals. We believe that the 'financial planning' route is the way forward in advising clients on all financial matters and have made it mandatory for advisors and relationship managers to enroll in the 'Certified Financial Planner' programme.

"It is always a joy to win any award, but this one is special as it is a vindication of our belief of acting in the clients' best interests at all times. We re-dedicate ourselves so that our clients' financial goals are met."
Lovaii Navlakhi
MD & Chief Financial Planner



Independent Planner: WINNER - Alpha Capital

Alpha Capital is a boutique set-up that serves the needs of high networth and affluent individuals, families, businesses, trusts and charities. They tailor each financial solution to fit unique, individual and often complex needs. The partners boast of high educational qualification like CFAs, CFPs, MBAs and CAs, with vast experience in the field. The firm also offers advice across the entire spectrum of financial planning including, wealth management, trusts and family offices.

"Alpha Capital feels honoured to win the Money Today FPCIL Award. It's the recognition of efforts of Team Alpha Capital which has over the years consistently worked towards simplifying the life of clients and creating wealth for them."
Mukesh Jindal
Partner


Independent Planner: RUNNER UP -My Financial Advisor

My Financial Advisor (MFA) has an experienced team of 30 people including several CFPs, Cost Accountants, and MBAs with offices in two cities (Mumbai & Bengaluru) from where they service clients in more than 15 countries. They not only provide private wealth management solutions but also family-office solutions, estate planning and trusts, realty services, to name a few. MFA has managed a large number of clients and has been able to demonstrate innovation in financial planning.

"Our team at MFA has always had the goal to be the most respected and best firm in the private wealth management space. This meant that we had to focus on each and every activity that mattered and add value. This award has helped us to reinforce this key fact and has given us confidence that we are on the right track."
Amar Pandit
Founder



Independent Planner: 2nd RUNNER UP - Sujata Kabraji

A Certified Financial Planner, Kabraji has been able to maintain a quality financial planning process coupled with effective technology tools, which has enabled her to ensure customer satisfaction.

"Receiving the Money Today FPCIL Award 2012 came as a wonderful surprise. What made it more special was that the awards were across the industry, not just a specific sector or category. The criteria used to evaluate the contestants were really stringent. It was an honour to get through these filters. Personally, this award has already galvanised me to re-examine ways in which we can further improve service levels in terms of time taken to respond to queries, use technology toreduce paperwork and focus more on client interaction and education."

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