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Losing their voice

BT's Sunny Sen and Goutam Das explore the changes in India's BPO industry as it faces increasing competition from low-cost providers in China and the Philippines.

twitter-logoSunny Sen and twitter-logoGoutam Das         Last Updated: March 27, 2012  | 16:47 IST

Sunny Sen and Goutam Das
Sunny Sen, Goutam Das
BT's Sunny Sen and Goutam Das explore the changes in India's BPO industry as it faces increasing competition from low-cost providers in China and the Philippines.

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