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Total 43 results found. Search for [ Firstsource ]

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By Rishi Joshi
September 21, 2007
Indian BPO companies are now busy building a global footprint. It’s now the turn of the New Delhibased Hero group to get into the act. Hero ITES has snapped up Scotland’s largest call centre operator Telecom Service Centres (TSC) in a £40-million deal.


By Krishna Gopalan
September 11, 2007
Firstsource makes a healthcare acquisition in the US.


By Rahul Sachitanand
August 30, 2007
As scale becomes critical, the bigger BPOs are bulking up by buying captives and other smaller outfits. And like in IT, the top three companies may become the dominant force.


By Pallavi Srivastava
July 16, 2007
An alarming number of young BPO workers are sinking into a world of crime, drugs, and promiscuity. It's an unprecedented workplace phenomenon that's testing their employers. Here we take a look at what actually goes on in the lifes of those working in BPOs.


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