Much needed changes to the Other Service Providers (OSP) framework brought in by the Telecom Ministry will not only ease compliance burden, but also result in greater efficiency, non-urban job creation and global competitiveness

Murugesh, who is the chief executive of WNS Global Services Group, also said that during the year so far the industry has net added 2 lakh jobs, taking the overall workforce to 4.36 million

The adjusted net income in the fourth quarter was $33 million, up $9 million from last year and down $1.2 million from the previous quarter. The company said a major rise in its yearly profit was seen due to a significant growth across prime verticals and services.

The industry has evolved from wage arbitrage to aiding digital transformation.

When a manager or a leader makes culture his lodestar, he gives his people a proud identity and values to live by.

As we get ready to welcome 2018, we are passing through an era of unprecedented disruption at every level - technology, business, society, politics and globalisation.

As automation spreads, millions of jobs could be on the block. What's the way out?

The Indian IT-BPM industry's employee base has reached a total of 3.7 million with an addition of 2 lakh employees in 2015-16. About 1.1 million jobs were added in the last 5 years, according to another Nasscom report.

WNS Global Services group CEO Keshav R. Murugesh explains to Rajeev Dubey why, despite similarities between BPM and IT services, never the twain shall meet.

A brief look at the women in BT's top league.

\"About 1.25 million, little more than the one-third of current workforce of IT and BPO employees were employed in these 20 firms during 2014-15 financial year,\" Nasscom President R Chandrashekhar said on Thursday.

Quatrro's customers do not have to install or buy software from IT product companies like SAP and Oracles. They are bought by Raman Roy, and processes are created around it, which are then implemented for its customers.

When Canadian investment firm Fairfax Financial acquired a 77 per cent stake in travel operator Thomas Cook India in May 2012, one question many asked was: will this be third time lucky for the company?.