India's largest public sector lender State Bank of India (SBI) has come up with its own Artificial Intelligence-powered chatbot who will take care of customer queries by giving out information on SBI's range of products and services.

How insurers are using technology to ensure a smooth claim experience.

Recent layoffs in Indian IT companies are not different from the past and the sector will remain a net recruiter, but the numbers will be \"calibrated\" and the impact of automation will be crucial, domestic brokerage Kotak Institutional Equities said.

Companies are adopting a more 'human' way to interact with their customers.

Wand Labs, which builds messaging technology for apps, was brought to life by an IIT-Delhi alumnus Vishal Sharma in 2013.

\"Meru's entire range of taxi services will now be accessible to Facebook users via Facebook Messenger and will allow them to book cabs using key words and conversational question-answers through the service called Meru Messenger Bot,\" the company said in a press release.

Microsoft's India-born CEO Satya Nadella today outlined the technology giant's vision to combine the power of human language with advanced machine intelligence as he announced new updates to the operating system Windows 10 to create more personal computing for every customer.

If 2015 was the year of innovations in the hardware space, with fancy gadgets hitting the stores every other day, 2016 promises to showcase what these innovations are capable of.