Pavel Durov, Telegram's founder, said that the new WhatsApp terms ask users to feed all their private data to Facebook's ad engine and that it is resorting to covert marketing that requires multiple bots.

Product innovation will gain traction as the industry Gets set to go on a digital overdrive

Technology allows for personalisation and a personalised experience is a more human experience, says Leena Nair, CHRO at Unilever.

The Indian retail landscape has seen a momentous change over the past 10 years with the overall industry growing to USD 915 billion in 2019

Governments and companies are relying on chatbots to provide Indians with verified information about the coronavirus and covid-19.

According to the company's website, Neon is a computationally created virtual being that looks and behaves like a real human, with the ability to show emotions and intelligence

As Indian IT services companies move beyond run-of- the-mill businesses and towards digital transformation, artificial intelligence is taking centre stage.

The good and the bad of Modi government's economic performance.

The first woman MD of LIC is leaving her mark on the Rs 28 lakh crore assets corporation.

The EU's stringent data privacy rules are affecting digital marketers but provide an excellent opportunity to build trust.

The Bengaluru-based start-Around 2010, three Indians were exploring how they could teach computers to process human language.up is developing artificial intelligence-driven chatbots for businesses.

Companies are using artificial intelligence to understand employees needs and increase productivity.

According to a market survey by Mumbai-based chatbot platform Haptik Infotech, chatbot market size is estimated to grow to $3 billion by 2021 from $700 million in 2016 and  80 per cent of companies surveyed worldwide plan to launch their own chat bot by 2020.

How much can companies rely on bots?

India's largest public sector lender State Bank of India (SBI) has come up with its own Artificial Intelligence-powered chatbot who will take care of customer queries by giving out information on SBI's range of products and services.