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Total 932 results found. Search for [ customer experience management ]

Results 60 to 80 of 932
BusinessToday.In
New Delhi, March 17, 2020
Fifteen companies that have successfully balanced employee aspirations with demands of the business


Aprajita Sharma
NA, March 3, 2020
With an innovative credit check and flexible repayment model, NeoGrowth has built a profitable business in digital lending to MSMEs


Gayathri Parthasarathy
March 3, 2020
They have taken big strides, particularly in retail and SME finance


Nevin John
March 3, 2020
HDFC Bank, the largest private bank in India, pads up for its first major leadership transition as growth momentum speeds up


Chitranjan Kumar
New Delhi, March 2, 2020
The position of a COO was vacant for six months since co-founder Parthasarathy NS resigned in July 2019, a few days after Larsen and Toubro Group acquired Mindtree


Sonal Khetarpal
February 29, 2020
Personalisation remains critical to achieving customer connectedness and extending customer lifetime value yet only 27.5% of the organisations automate systems for proactive engagement


Anwesha Madhukalya
February 20, 2020
Eighty-six per cent of millennials said that they left a store without purchasing an item only to buy the product online as opposed to 56 per cent Gen X and 25 per cent boomers


Manu Kaushik
New Delhi, February 18, 2020
Why the fast-growing hotel chain had to scale down


Nidhi Singal
New Delhi, February 17, 2020
Panasonic's consumer insight study suggests that Indian consumers seek enhanced product experience that can make daily life chores easier and efficient


Amit Ramani
February 10, 2020
The coworking segment has grown by leaps and bounds and is only slated to gain momentum over the course of time


S Ramadorai
New Delhi, January 21, 2020
Policymakers, regulators and industries must collectively invest in development of new agile learners by improving education and training systems


Sonal Khetarpal
New Delhi, January 7, 2020
More and more companies are hiring people with disabilities to strengthen their brand and tap into new customer segments


BusinessToday.In
December 31, 2019
How Mobility is Touching the Lives of Citizens and Transforming the Society


Sonal Khetarpal
New Delhi, December 27, 2019
This led to a substantial shift in firms not just marketing their products and services but also speaking about what their brand means in terms of values, employee benefits, work culture, office environment, among others


Naveen Kumar
New Delhi, December 24, 2019
Innovation in products will be the key factor, be it banking, mutual funds, insurance or loans


PTI
New Delhi, December 23, 2019
Presently, Tata Power has total consumer base of 2.5 million across Mumbai, Delhi and Ajmer and with the acquisition of CESU


BusinessToday.In
December 17, 2019
Share Market Update: Sensex rose to its lifetime high of 41,401 in Tuesday's trade, NSE Nifty cliamed a all-time high of 12,182 today


BusinessToday.In
December 16, 2019
Share Market : Key benchmark indices Sensex and Nifty turned volatile and ended lower on Monday, tracking global equities


Aprajita Sharma
New Delhi, December 11, 2019
The Karvy case has dented investor confidence in the broking industry. It's time to shift focus from price to credibility


BusinessToday.In
New Delhi, December 2, 2019
In his new role at the board, Aditya will focus on five key areas, including safety and security, customer experience, corporate governance, revenue management and stakeholder communications


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