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Total 60 results found. Search for [ customer relationship management ]

Results 1 to 21 of 60
BusinessToday.In
New Delhi, August 1, 2018
According to the company, the latest cash infusion will be used to further expand its global footprint and continue investment in its integrated SaaS platform.


BusinessToday.In
New Delhi, June 15, 2018
We take a look at what goes into making a business responsive, innovation driven and proactive when it comes to addressing and solving business issues. If you are a small business owner, we have two simple mantras of success for you to draw from.


Aatish Nath
New Delhi, April 16, 2018
Hotel room aggregators are doing much more than selling room inventory.


Goutam Das
New Delhi, March 1, 2018
Named Zia, the bot is a horizontal product that can be used by every industry. While it comes with pre-loaded skills, each industry can write and feed specific skills to the bot's database. Like other bots, it gets better with each conversation, and time.


Vikas Chadha
September 22, 2017
PE firms focus the company strategy to create value for shareholders. In such situations, a company's CFO, as well as other functional areas, needs to align themselves and support the new Strategic direction.


Ranjeet S Mudholkar
August 11, 2017
Indebtedness and affordability assessment should be carried out throughout the customer lifecycle; origination, customer management, pre-delinquency, collections and debt recovery.


Sonal Khetarpal
New Delhi, May 13, 2017
Quick response and redress can save brands from social media disasters.


Anand Adhikari
Delhi, May 1, 2017
The transition to a cashless economy requires building a safe and secure payment infrastructure.


by Sonal Khetarpal
Delhi, March 20, 2017
Why automating social media processes blindly is a bad idea.


by Venkatesha babu
Delhi, February 4, 2017
Cloud telephony is at a take-off point but a poor regulatory environment may yet derail it.


B.S.S. Reddy
January 23, 2017
In the past three years, the bank's advances grew even faster at 27.85 per cent CAGR, while in 2015/16 it grew by 29.99 per cent, according to BT-KPMG study. Growth in deposits clocked 18.61 per cent CAGR in the three-year period, but picked up pace in 2015/16 to 22.53 per cent.


By Ajay Kelkar
November 23, 2016
CRM has been around for the longest time. From just an efficiency improvement tool, it has morphed into a customer experience multiplier, if used correctly.


Anilesh S. Mahajan
September 3, 2016
Alexandre Ricard, Chairman and CEO, Pernod Ricard, talks to Anilesh S. Mahajan about the art of wooing consumers with high expectations.


By Goutam Das
Delhi, August 22, 2016
E-Commerce companies begin hunt for alternative revenue models as pressure to deliver on unit economics mounts.


By Goutam Das
Delhi, July 28, 2016
Will the start-up be able to maintain low burn rates with growing competition in the marketplace model? Today, a holidayer can go to a large offline agent like Cox & Kings; he can also go to an online player like MakeMyTrip.


Venkatesha Babu
June 29, 2016
Today Kronos sells software and services for scheduling, time & attendance, HR & Payroll management, hiring and labour management.


Mahalakshmi Santaram
June 13, 2016
Global presence and technologically advanced customer expectations has urged the BFSI sector to come out of their traditional ways of customer relationship management to the digital forefront. The modern BFSI scenario has invested in creating and maintaining a solid digital architecture.


Venkatesha Babu
Delhi, May 28, 2016
The Chennai-headquartered Freshdesk may become India's first software-as-a-service product Unicorn.


PTI
New Delhi, May 5, 2016
Wipro is working in partnership with EY to support the business change and readiness aspect of this transformation programme. As part of the contract, Wipro will be developing new IT systems and processes to help Thames Water improve customer experience and drive operational efficiencies, the Indian firm said.


BT Online
January 22, 2016
RBL Bank launched 'India Start-up Club', a specially designed proposition for start-ups that will enable them to run their business smoothly by offering services that are convenient.


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