The country's largest carmaker Maruti NSE -1.32 % Suzuki India (MSI) on Wednesday said its service network has crossed 4,000 outlet mark across the country, covering 1,989 towns and cities. The auto major said it has added 208 new service workshops in 2020-21, despite tough conditions due to the COVID-19 pandemic.
"We have established a relationship of high trust with customers over the past three decades. The creation of over 4,000 service touch-points is a testimony to our commitment for customer convenience and customer first approach," MSI Executive Director (Service) Partho Banerjee said in a statement.
The company has also brought several innovations such as the quick response team, service on wheels, among others, to cater to the different needs of the customers, he added.