Public sector lender Canara Bank has launched the first OTP facility for ATM withdrawals. In order to offer a more secured and safe system, Canara bank will activate OTP facility for cash withdrawals of Rs 10,000 or more in a day. In a tweet, the bank had announced, "We introduce India's First OTP facility for ATM withdrawals. Withdrawals in our ATMs now more secure for our card holders."
This move is in line with banks trying to take security measures to safeguard customers who use debit cards to withdraw cash at ATMs.
We introduce India's First OTP facility for ATM withdrawals.August 20, 2019
Earlier this month, Reserve Bank of India (RBI) said that transactions on account of technical glitches including hardware, software, communication issues and non-availability of currency will not be counted as valid transactions. It added that no charge will be levied on the same.
"It has come to our notice that transactions that have failed due to technical reasons, non-availability of currency in ATMs, etc, are also included in the number of free ATM transactions," said RBI in a statement, further adding, "It is hereby clarified that transactions which fail on account of technical reasons like hardware, software, communication issues; non-availability of currency notes in the ATM; and other declines ascribable directly / wholly to the bank/service provider; invalid PIN/validations; etc, shall not be counted as valid ATM transactions for the customer. Consequently, no charges, therefore, shall be levied."
"Non-cash withdrawal transactions (such as balance enquiry, cheque book request, payment of taxes, funds transfer, etc), which constitute 'on-us' transactions (ie, when a card is used at an ATM of the bank which has issued the card) shall also not be part of the number of free ATM transactions," the statement mentioned.