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BPOs don't see any immediate impact

Wipro BPO, the business process outsourcing arm of Wipro Technologies, on Tuesday said it does not see any major impact of global economic uncertainty on the sector.

twitter-logo PTI   New Delhi     Last Updated: August 23, 2011  | 22:01 IST

Wipro BPO , the business process outsourcing arm of Wipro Technologies, on Tuesday said it does not see any major impact of global economic uncertainty on the sector.

"We don't see any major impact in the near future (because of economic uncertainty)," Wipro BPO Business Technology Officer Nithya Ramkumar told reporters on the sidelines of Nassocom BPO Strategy Summit 2011.

She added that this also opens up opportunities for the BPO sector.

"BPO sector is usually a laggard (when it comes to seeing an impact of the economic slowdown) ... Economic slowdown also leads to a lot of opportunities," Ramkumar added.

Fears of another financial crisis in major markets like the US and Europe has raised concerns of clients cutting their IT budgets, which would impact Indian companies in a major way.

Major Indian IT companies earn more than half of their revenues from overseas markets, mainly the US and Europe.

Earlier this month, ratings agency S&P downgraded the US credit rating, which heightened concerns about the fallout of the global turmoil on the Indian IT industry.

Software body Nasscom has, however, exuded confidence that the Indian IT industry would meet growth target of 16-18 per cent growth this fiscal.

"A lot would depend on how companies position themselves. Companies look at outsourcing not just for cost optimisation but also increasing efficiencies. So, such economic conditions actually bring in opportunities for companies like us," WNS Global Services Group CEO Keshav Murugesh said.

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