The complete banker: Zarin Daruwala
November 11, 2010Zarin Daruwala,
45, Group Executive, Wholesale Banking, ICICI Bank
(New on BT's Most Powerful list)
A woman can be known by her mentors. In that department, few can match Zarin Daruwala. She started her career, in the late eighties, working with eminent chartered accountant Y.H. Malegam, who later advised her to join ICICI Ltd (before it became a bank).
At ICICI, her first boss was Lalita Gupte, one of the stalwarts of the ICICI group. In a few years she was working in the office of N. Vaghul, then chairman of the development financial institution.
A glance at her various stints explains why Kochhar chose her for this key role. After working in Vaghul's office, Daruwala got married and shifted to Delhi in 1992 with ICICI Securities, where she developed skills in managing bond issues, public issues and M&As. Five years on she was back in Mumbai - in corporate banking. That stint gave her the confidence to mingle directly with promoters and the managements of topnotch corporates. "I can now engage with anybody at any level in any organisation," says Daruwala, who meets at least three clients a day.
The all-round experience was complete when in 2002 she was given ICICI's rural portfolio. By 2005, she was back in corporate banking. The key to her successful journey? "At the end of the day, the client should respect you." Some 4,000 of them do.