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COVID-19: Reliance Jio, Airtel and Vodafone offer extra talktime, extend validity to provide relief

Ankita Chakravarti     April 2, 2020

As the nation is under a 21-day lockdown, many low-wage workers are struggling hard to make ends meet. While some are holding on firmly, some have walked miles to reach their villages as they couldn't afford a stay at the metro cities without income. In these trying times, the telecom companies like Reliance Jio, Vodafone, Airtel, and BSNL have come forward to provide relief to their customers. The telecom companies have extended the validity of the prepaid plans to April 17 and also credited Rs 10 talktime in the accounts of the low-income customers.

This has been a great move by the telcos as the people would no longer have to worry about their phone's balance till the lockdown continues. Also, for people who do not have an internet connection and rely on shops for mobile recharges, this would provide great help as their prepaid pack would
continue until a certain date.

Here's what the Vodafone, Airtel and Reliance Jio are doing


Bharti Airtel was amongst the first telecom companies to offer free benefits to its customers. Airtel has extended the validity of prepaid plans till April 17, 2020, for low-income customers. Airtel has said that it would credit Rs 10 talktime in the accounts of 80 million customers.

Reliance Jio

Airtel's move was followed by Reliance Jio, who announced free offers for all their customers. Jio on Tuesday announced that they would provide 100 minutes of talk time and 100 text messages to all its users till April 17, 2020. The company also said that the customers will be able to receive incoming calls on their Jio numbers even if the validity of their existing packs have ended.

Vodafone Idea

Vodafone too announced that it would extend the validity of prepaid packs used by low-income customers that use feature phones. The company also announced that they would credit Rs 10 talktime in the accounts of the customers who use feature phones.

State-run network operators MTNL and BSNL have also announced that they would extend the validity of the prepaid plans till April 20. Just like the other telecom companies, BSNL-MTNL will also credit the accounts of their customers with Rs 10 talktime even if they have zero balance.

The extension of validity packs was announced by the telcos after the TRAI asked the operators to extend the prepaid validity period.

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