- An eSIM or an embedded Subscriber Identity Module is a digital SIM that is embedded inside users’ smartphone, without using a physical SIM.
- Airtel, Jio and Vi users can convert their physical SIMs into eSIMs remotely.
- As of now, Apple, Samsung, Google, Motorola have compatible devices with eSIM services being provided by Airtel, Jio and Vi.
An eSIM or an embedded Subscriber Identity Module is a digital SIM that is embedded inside users' smartphone, without using a physical SIM on eSIM enabled devices. Airtel and Jio prepaid, as well as postpaid customers with compatible devices, can convert their physical SIMs into eSIMs, whereas only Vi postpaid customers can get an eSIM. The users can digitally download the Jio SIM profile remotely, on an eSIM enabled device. As of now, Apple, Samsung, Google, Motorola have compatible devices with eSIM services being provided by Airtel, Jio and Vi. Apple users need to have an iOS version that is 12.1 or higher to be compatible with the eSIM.
Here is how users can convert their physical SIMs to eSIMs:
Jio users can covert their physical SIM to eSIM or transfer Jio eSIM from one device to another device by sending an SMS from the device having active Jio SIM and complete the profile configuration process on the eSIM device.
The compatible devices listed on Jio's FAQ from Apple are iPhone Xs, iPhone XS Max, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone SE 92nd generation), iPhone 12 Mini, iPhone 12, iPhone 12 Pro, iPhone 12 Pro Max. the following phones from Samsung are compatible with Jio's eSIM -- Galaxy z Flip, Galaxy Fold, Galaxy Note 20 Ultra 5G, Galaxy Note 20, Galaxy Z Fold 2, Galaxy S21 5G, Galaxy S21+ 5G, Galaxy S21 Ultra 5G. The phones compatible with Motorola are Motorola Razr and Motorola Next GenRzr 5G and Google Pixel phones include Google Pixel 3, Google Pixel 3XL, Google Pixel 3A, Google Pixel 3A XL, Google Pixel 4A. eSIM profile can be reactivated only by visiting your nearest Jio Store, Reliance Digital, or Jio Retailer with your Proof of Identity and Photograph.
-- Airtel users can convert their physical SIM to eSIM by sending an SMS eSIM < > registered email id to 121.
-- Airtel notes that if your email ID is valid, users will receive an SMS from 121 confirming the initiation of the process. Users will have to reply with "1" to confirm the eSIM change request within 60 seconds. Once users with a valid email get the confirmation, they will have to confirm the call, failing which the SIM change request will get cancelled, according to Airtel.
-- After providing your consent on the call, users will receive a final SMS from 121, regarding the QR Code which they will receive on your registered
-- Users will then receive a QR code on their email ID. They will have to scan this QR code to get their eSIM activated, which takes two hours. At this time, their physical SIM will remain activated.
Apple users can scan the QR code by clicking on "Settings" > Select "Mobile Data" > Click on "Add Data Plan" > "Scan QR code" received on mail (Ensure the phone is connected to mobile data/Wi-Fi while scanning) > Label eSim (Under "Label for your new plan" Section).
Vi postpaid users also have to follow a similar process and are required to send an SMS to initiate the activation process.
-- To start the process, SMS eSIM < space>registered email id to199.
-- Users with a valid email ID will receive a confirmation SMS. Reply with "ESIMY" to confirm the eSIM change request.
-- Once your SMS is confirmed, you will receive another SMS from 199 asking you to provide consent over a call.
-- After providing your consent on the call, users will receive a final SMS regarding the QR Code which you will receive on your registered email ID.
-- Users must make sure that their phone is connected to Wi-Fi or mobile data while scanning the QR code.
-- Click on "Settings" > Select "Network & Internet" > Click on "Mobile Network" > Click on "Download a SIM instead" > Click on "Next"
-- Scan QR code received on mail and follow prompts on the phone.