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Airtel launches tool that will help its user identify Covid-19 symptoms and risk

Following Jio, Airtel now also has a tool for its users that help people identify Covid-19 symptoms and self-diagnose themselves.

twitter-logo Yasmin Ahmed   New Delhi     Last Updated: March 26, 2020  | 16:09 IST

Highlights

  • Airtel has come out with a tool that will help people self-check for Covid-19 symptoms.
  • The tool is designed on the basis of WHO and health ministry guidelines.
  • Airtel says it is also working on intra-circle roaming with Jio, Vodafone and others.

Airtel has launched a self-diagnostic tool to check for symptoms of coronavirus. The tool is powered by Apollo Hospitals and is available on Airtel Thanks app. The tool has reportedly been designed on the basis of guidelines from the World Health Organisation (WHO) and Ministry of Health and Family Welfare (MHFW).

The tool is a risk scanner, which asks the user several questions and guides them through their infection level. This is similar to a tool that Jio also announced earlier, and similar to a number of other such services available through apps and web browsers. They don't confirm whether you have covid-19 or not but put users in probables after asking questions about health and travel history.

At the same time, Airtel is reportedly working with other telecom companies like Jio and Vodafone to create intra-circle roaming. With the 21-day lockdown announced March 24 by the government, there is a surge in the internet and telecom use with people are working from home.

Airtel has suggested that all telecom companies -- private and public -- come together to launch intra-circle roaming, states a report by ET Telecom. If Vodafone Idea, Reliance Jio, MTNL and BSNL activate intra-circle roaming, it is likely to provide smooth connectivity for the users.

In a letter addressed to telecom Regulatory Authority of India (TRAI), telecom department and other telcos, Airtel has suggested an intra-circle roaming connectivity would ensure seamless connectivity to users.
The letter suggested that in case a service provider is not able to meet the needs of the users or in case if a site is shut, the intra-circle roaming could act as a saviour.

"In line with the Standard Operating Procedure for Telecommunication Services for responding to Disasters, as issued by the Department of Telecommunications, we would like to put in place a protocol amongst the TSPs for implementation of various measures, including intra-circle roaming," Bharti Airtel said in the letter.

Airtel has stated that if the developments do happen, they will be in accordance with Standard Operating Procedures for responding to Disasters of the Department of Telecommunications.

"In such circumstances, it is incumbent on the telecom industry to ensure continuous and uninterrupted availability of telecom and internet services, which are essentially the backbone of the digital infrastructure," the letter said.


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