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Amazon, Flipkart and other e-commerce platforms set to resume services in all 3 zones

E-commerce platforms Amazon, Flipkart, Snapdeal and others are all set to resume delivery of non-essential items in all three zones including red, orange and green.

twitter-logo Ankita Chakravarti   New Delhi     Last Updated: May 18, 2020  | 10:22 IST

Highlights

  • Amazon, Flipkart, Snapdeal and others are all set to resume delivery of non-essential items in all three zones
  • Until now, the e-commerce platforms were only allowed to deliver essential items in red zones
  • Amazon and Flipkart are not accepting orders in Delhi yet for non-essential items

E-commerce platforms Amazon, Flipkart, Snapdeal and others are all set to resume delivery of non-essential items in all three zones including red, orange and green. As the nation ushered into the lockdown 4.0, the MHA issued fresh guidelines about the businesses that can resume services in all three zones. However, there is no relaxation for containment zones and no services will be resumed in those areas.

Until now, the e-commerce platforms were only allowed to deliver essential items in red zones but now they can deliver other non-essential items like mobiles, laptops, and other electronic items. Amazon and Flipkart are yet to issue a statement about the same but Snapdeal and Paytm Mall have already shared their statements.

"We thank the government for taking the decision for allowing the delivery of non-essentials in red zones across the country. This move will help us deliver to most of the metro cities which presently fall in the red zones. We have received a sizeable number of consumer electronics wishlist orders from metro cities where people have been waiting to buy laptops, mobile phones, as well as other daily use items for the last several weeks now. The government's decision will also help in opening up supplies of consumer electronics from warehouses which are in the red zones. We have already had discussions with our merchant and logistics partners and will start taking orders and delivering from Monday itself. We are ensuring that all state and central guidelines are followed to operate in the red zones.In the coming week, we hope for more relaxations in the interstate movement of non-essential goods so that e-commerce activity scales up," Srinivas Mothey, Senior Vice President, Paytm Mall said in a statement.

Amazon and Flipkart are not accepting orders in Delhi yet for non-essential items as MHA's latest guidelines say that the states will take a final call about the businesses that it wants to open in its cities. After getting a nod from the Delhi Government, Amazon and Flipkart will likely resume their services in the state. However, Snapdeal in a statement said that it is ready to resume services in all three zones.

"We welcome the guidelines announced by the MHA, which pave the way for a broader resumption of economic activities across most parts of India. E-Commerce has played a crucial role in the last two months by delivering a range of much-needed goods to consumers - within the safety of their homes. Our sellers and delivery partners have worked extensively to meet these requirements while exercising strict safety measures and we applaud their commitment in rising to the occasion. At Snapdeal, we are ready and equipped to now start serving customers all across India - in red, green and orange zones - by providing them access to the entire selection of millions of products. This is also the moment that will enable lakhs of medium and small online sellers to start rebuilding their businesses as they serve the needs of users in cities and towns across India, " a Snapdeal spokesperson said in a statement.

Earlier, the government had allowed Amazon, Flipkart and others to resume the delivery of non-essential items in orange and green zones. They were prohibited from delivering items in red zones.

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