Business Today
Loading...

Gmail, Chrome and other apps still crashing on Android phone? Here is how you can fix

Google released an update to Android WebView that included a fix and installing it is likely to restore your phone back to normal.

twitter-logoShubham Verma | March 24, 2021 | Updated 13:48 IST

Highlights

  • Google has fixed the Android crash issue that annoyed many users.
  • The Android WebView app was found to be the cause and it has been updated.
  • Users would also need to update Google Chrome browser app.

Hundreds of Android phone users stumbled on an unusual incident on their phone yesterday. Nearly all their apps were crashing randomly sending these users into a mad frenzy. Now, when the app crashes, there is a popup on the screen that needs users to take certain actions. But, to their dismay, these actions would not do anything. Some of the apps that were crashing included Gmail, Google, Chrome, Hangouts, Call of Duty Mobile, among others. Considering these apps are important, people were left high and dry after the crashing began. But then, Google came through. It was quick to figure out the problem and fixed it sometime later.

In line with its discovery that said the Android WebView app is what caused several Android apps to crash on the phone, Google said it has fixed the issue. The tech giant released an update to Android WebView that included a fix and installing it is likely to restore your phone back to normal. Android WebView is an Android system app that is responsible for showing web pages over the apps that do not have an inbuilt browser. The app leverages Chrome to offer quick previews of websites that you want to open inside such an app. And since this is an important part of the Android system, Google could not let the issue run rampant. However, despite the fix, some people are still not sure how they can fix the crashing issue on their phone.

How to fix the Android crash issue?

Well, there is a small thing that you have to do to make the app crash issue disappear. But before that, a few things. You need to make sure you are using the latest software version provided by your phone brand. Normally, most phones will have Android 10 while some newer ones will have Android 11. Having up-to-date software means you have all the necessary framework for any patch or fix to be implemented on your phone. Now, the main job.

As Google said, the Android WebView app has been updated. So, you need to go to the Play Store, followed by the navigation to My Apps. If you see an update for Android WebView here, update it right away. In case you do not see any update, tap on the refresh icon to check for updates. It should make the update available. Just update the Android WebView app. The latest version is 89.0.4389.105. Now, you also have to update Google Chrome for this fix to work. Android WebView needs Google Chrome to work properly. Since the version for Google Chrome varies from phone to phone, the latest one is what you will see in Google Play Store.

Although it is not required, it is better to restart your phone. The fix will now come in place and apps such as Gmail, Chrome, and Hangouts will not crash anymore unless everything else on the phone is running fine. A Google spokesperson told India Today Tech, "We have resolved the issue with WebView that caused some apps on Android to crash for some users. Updating Android System WebView and Google Chrome via Google Play should now resolve the issue."

  • Print
  • COMMENT
BT-Story-Page-B.gif
A    A   A
close