- The probe will be completed in 60 days.
- WhatsApp has told users that they have until May 15 to accept the new policy or else app will stop working.
The CCI, in its order on Wednesday evening, said that that the new WhatsApp policy seems unfair to users and hence requires investigation. It noted in its order, "On a careful and thoughtful consideration of the matter, the conduct of WhatsApp in sharing of users' personalised data with other Facebook Companies, in a manner that is neither fully transparent nor based on voluntary and specific user consent, appears prima facie unfair to users."
The CCI also says that so far, the response it has received from WhatsApp and Facebook on this matter is evasive and seems disingenuous. This, too, necessitates the need for a probe. "The Commission directs the DG (director-general) to complete the investigation and submit the investigation report within a period of 60 days from the receipt of this order," notes the order.
"In the coming weeks, we'll display a banner in WhatsApp providing more information that people can read at their own pace," WhatsApp said last month. "Eventually we'll start reminding people to review and accept these updates to keep using WhatsApp."