- HMD Global has extended the warranty period on Nokia phones.
- All the Nokia smartphones and features phones are covered.
- The decision has been taken with regards to covid-19 lockdown.
HMD Global, the caretaker of Nokia's phone business, has announced that the warranties on the smartphones have been extended by 60 days. The move comes in the wake of the covid-19 lockdown that has caused disruptions in availing mobile phone related services from brand outlets in the country. The extension period is being offered on the Nokia phones whose warranty has either already expired or will expire between March 15 and May 15. HMD Global is covering both Nokia-branded feature phones and smartphones under the warranty extension.
"To ensure we can still deliver on our promise, we are extending the warranty on your Nokia phone by 60 days. This is applicable to all warranties on both feature phones and smartphones that were due to expire between 15.03.2020 and 15.05.2020," said HMD Global in a post. The warranties have been extended for the customers in all the serviceable regions. However, the customers in the US and Europe can get their phone servicing done online via nokia.ebuilder.com. HMD Global explains the Nokia phone will be collected from their doorstep in the online servicing cases, and the company will "repair and return it within the timeframe outlined."
The HMD Global portfolio comprises smartphones such as the recently-launched Nokia 8.3, Nokia 5.3, Nokia 1.3, Nokia 5310, and several other smartphones and feature phones that are available for sale and have their warranties valid. Some of the smartphones, such as the Nokia 2.3, come with a replacement guarantee period of 2 years, which should come as a respite to the customers. In case you are not sure about the warranty on your Nokia phone, you can head to Nokia's IMEI checker that also tells the warranty of the phone. To know the IMEI, you need to open the dialler and enter *#06# on your Nokia phone.
In India, HMD Global recently announced that the warranty period of the Nokia 2.3 has been extended. The smartphone has received an additional year of replacement over and above two years already available. The replacement guarantee was earlier applicable to Nokia 2.3 units that were bought on or before March 31, 2020. The Nokia 2.3 was launched in India last year for a price of Rs 8,199 but had seen a price cut earlier this year. Since the GST was hiked from 12 per cent to 18 per cent recently, the company increased the price of the smartphone to Rs 7,585. The new pricing is with respect to the price after the cut earlier this year.ALSO