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Windows 10 October 2020 update causing black screen, internet issues, and apps to crash

Microsoft has addressed some issues but users are angry a lot of issues are still rampant in the new update.

twitter-logoShubham Verma | October 26, 2020 | Updated 13:33 IST

Highlights

  • Windows 10 October 2020 update is full of bugs and issues.
  • The File Explorer is crashing on several devices after the update is installed.
  • Microsoft has acknowledged some issues but many remain unattended.

Microsoft began rolling out the Windows 10 October 2020 update a few days back. But it seems that installing it is not going well with users. A series of complaints have emerged right after people installed the October update for Windows 10. While some issues are small and effectively inconsequential, some bugs are majorly severe and can impact your work, especially when people are relying on computers more than ever. Users are complaining of bugs that cause the screen to go black, the File Explorer app to crash, and packet losses when using the internet.

After some Twitter users and complaints from Windows 10 forum became rife, Microsoft is following up with the known issues that have tagged along with the Windows 10 update version KB4579311 and KB4577671. It is mentioning that some of the bugs have been fixed and should be rolled out soon while the investigation for some major issues is underway. The known issues noted by Microsoft include:

  • Blue Screen of Death on devices that are affected by Conexant or Synaptics audio drivers
  • Devices with affected Conexant ISST audio drivers might get an error or issues with Windows 10, version 2004.
  • Microsoft's IME for Japanese or Chinese languages might cause issues.

Microsoft is holding off the October update for the Windows 10 devices with Conexant or Synaptics drivers for now. So, if your device has these drivers, you will not get Windows 10 until Microsoft has fixed the issue and updated the drivers. This October update was supposed to fix previous bugs but it, instead, brought in new ones that are pesky, to say the least.

Other than these identified issues on the Windows 10 October 2020 update, there are several bugs that may have escaped Microsoft's cognisance. But users are not happy with them, especially when one of the bugs is creating troubles for the internet connection. There is a bug that causes users to experience network packet loss, which disrupts the internet connection. The issues were first reported by WindowsLatest.

The File Explorer, which is one of the important features of Windows 10, is crashing repeatedly for many people. Users are complaining that the taskbar and Explorer would begin flashing and finally crash. A severe form of this bug is causing the taskbar to disappear and reappear for about 30 seconds before that feature finally crashes. Besides, there are printer problems, as well, wherein a connected printer will not be recognised after the update. A temporary fix is to disconnect the printer and reconnect it.

Microsoft is staging the October 2020 update so that the devices that are not facing any issues get it first. After all the issues and bugs have been ironed out, Microsoft will likely widen the rollout of the update to a larger section of devices. But the most important thing that Microsoft should do it release a patch as quickly as possible for major issues in Windows 10.

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