- After dominating the video-conferencing market, Zoom now wants to expand its services.
- Zoom has already started working on its email service and might roll out the early version of the service to selected users.
- Zoom rose to fame in 2020 owing to the coronavirus pandemic.
After dominating the video-conferencing space, Zoom now wants to expand its services. As per reports, the company is now working on its own email service and a calendar app. Zoom's business skyrocketed in 2020 due to the coronavirus pandemic. It is now one of the most preferred video conferencing app available in the market.
As per a report by The Information, Zoom has already started working on its email service and might roll out the early version of the service to selected users. However, it is not clear whether the company has started developing its calendar app. The report states that Zoom has not issued an official statement about the same.
Zoom thrived because almost one-fourth of the world's population was directed to work from home due to the pandemic. However, if people resume working from the office, Zoom might find it hard to sustain itself in the market.
So in such a scenario, it is smart to move to venture into areas apart from video conferencing.
Zoom's rivals in the market, Google and Microsoft, offer a wide selection of tools and video-conferencing is just one of them. Both Google and Microsoft are not single-purpose platforms and hence Zoom to expand its services in order to maintain its place in the market.
On a related note, Zoom added a few security-based tools to its app and desktop versions to keep the cyber criminals away. One of the features that it added is called "Suspend Participant Activities". This as the name suggests lets the hosts and co-hosts pause a meeting temporarily to remove miscreants from the meeting. When you report a miscreant, you will be asked to share details and attach screenshots. Once you are done filling out the details, Zoom will remove the participant. This tool will be available to both free and paid users on Zoom.
Another security tool that was added to the app lets users report a miscreant in a video meeting. Earlier, the feature was only available to hosts and co-hosts but after the update, even participants can report other users for causing a disturbance in the meeting. However, the final call will be taken by the host whether or not to remove the user who has reported by the participants.
Both of these new features are available on the Zoom desktop clients for Mac, PC, Linux, mobile apps, along with support for the web client and VDI to come later this year.
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