- Zoom has said it is working on end to end encryption for video chats.
- It also said it is working with the Indian government over app security issues.
- An advisory was issued by the Indian government recently.
The video conferencing app Zoom is still smarting from the Indian government's rap based on one too many privacy concerns that have gone haywire globally. The Home Ministry cautioned Zoom users over placing their important data with the video conferencing app, in addition to issuing guidelines on how safely video meetings can be held on the platform. Zoom has now said that it is now talking to the Indian government's Ministry of Home Affairs over the issues that led to the issuance of advisory. Zoom said it is working on end-to-end (E2E) encryption for video calls, which could be introduced soon. The announcement comes after Zoom took the note of the government's reaction against its app's use in the country.
Zoom's chief information officer, Harry Moseley told CNBC-TV18 that the company is discussing the "specific security issues" that forced the government to issue the advisory. While Zoom debates with the Indian government over the potential ways to reinstate the confidence of Indian users on its usage, it is also mulling to bring the E2E encryption on the platform for video meetings. Earlier, Zoom explicitly stated that video meetings are not encrypted using the E2E protocol and that there is only TLS level of encryption. The end-to-end encryption is only applicable to the textual conversations on Zoom, an earlier post on company blog post clarified after security researchers found the lack of E2E encryption.
Moseley further said Zoom is "redirecting its focus on enhancing the security features" that have already been improved over the past few weeks, owing to the severe criticism. Zoom also responded to the government's advisory with a statement (via Hindustan Times) that reads - "A large number of global institutions ranging from the world's largest financial services companies and telecommunications providers, to non-governmental organisations and government agencies, have done exhaustive security reviews of our user, network and data centre layers and continue to use Zoom for most or all of their unified communications needs."