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Zoom study says Indians used video conferencing app for entertainment, education and social events

A new study by Zoom reveals an insight into the type of post-pandemic world people expect. The study highlights key areas of functioning and how they will evolve as the pandemic lengthens.

twitter-logoSarthak Dogra | May 12, 2021 | Updated 20:41 IST
(Image for representation: Reuters)

Highlights

  • New study records responses of 7,689 people from 10 different countries.
  • It highlights the use of virtual connections for people at present.
  • It tries to predict how the post-pandemic world will operate, based on what people think.

As the Covid-hit world observed restrictions in mobility for the past year, cases of loneliness and mental and emotional suffering came to light. A survey of people from several countries now reveals that video conferencing helped them fight these issues.

The research was conducted by Zoom and Qualtrics Research. Titled 'How Virtual Do We Want Our Future to Be?', the study records responses to various questions from a total of 7,689 people across 10 countries. Other than countries like the USA, Singapore, Australia Brazil, and some European nations, 1,007 people from India took the survey.

As per the report, over 90 per cent of Indians agreed that communicating with their peers over video calling and conferencing helps combat loneliness. A similar number of respondents also felt that such video conferences allowed everyone an opportunity to participate.

Moreover, 92 per cent of Indians hailed virtual and remote activities for making them feel more connected with others even while being in the safety of their respective homes. Every three in four respondents also acknowledged that these activities helped improve emotional health.

The survey further asked the participants for their views on the post-pandemic world. It mentioned a series of activities for which, it asked if the participants would like to attend these in-person, all virtually or through a mix of both.

The activities ranged across business, health visits and education. Indians largely recorded the same answers for all these activities, with just over ten per cent of respondents claiming they would continue to conduct these activities only virtually post the pandemic.

The majority was ready to carry on with their operations through a mix of both in-person meetings and virtual contacts. The response remained the same for other activities like entertainment and events. Only for celebrations, the most number of respondents opted for in-person meets.

Though responses varied from question to question and from one region to another, the sentiment largely remained the same. For many of those activities that required stepping out, people are ready to use virtual connections in the future.

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