Tech Mahindra’s Mohit Joshi: AI RoI Comes Only After Business Transformation

At BT Davos 2026, Siddharth Zarabi, Group Editor, Business Today, speaks with Mohit Joshi, MD & CEO, Tech Mahindra, on the real challenge of AI adoption in enterprises. Joshi says the most common question from clients is about productivity and return on investment, as many AI pilots fail to translate into tangible business value. He explains that while AI boosts personal productivity quickly, large enterprises are like cruise ships—not kayaks—and cannot transform overnight. True AI value, he stresses, requires prior investment in simplification, modernization, and common data frameworks before meaningful outcomes can be achieved.

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