HDFC Bank Turnaround: Can New CMD Bagchi Fix Compliance, Tech & Service Issues?

HDFC Bank has remained a blue-chip favourite, but the stock has delivered limited returns for investors over the past four to five years. The merger with HDFC Ltd brought significant integration and management challenges, while regulatory, technology and service-level issues have added to the pressure. With a new CMD taking charge, investors are now watching for a potential turnaround. In this conversation, Ajay Bagga, Sr. Market Veteran explains why HDFC Bank’s next phase could be critical, the key priorities for the new leadership, and what the Street could look for in the first 100 days. From strengthening compliance and technology to improving customer and transaction services, here are the key challenges and opportunities ahead for HDFC Bank.