MobiKwik's NBFC Licence: Upasana Taku On Lending Growth, Profitability & FY28 Plans

MobiKwik has received RBI approval for an NBFC licence, marking a major milestone in its evolution from a payments platform to a broader fintech player. What opportunities does this unlock for the company? How will direct lending impact growth, profitability and risk management? Can MobiKwik achieve its ambitious goal of expanding its merchant business 10x by FY28? In this exclusive conversation, we speak with Upasana Taku, Co-Founder, Executive Director & CFO of MobiKwik, about the company's lending strategy, merchant expansion plans, omnichannel payments ambitions and roadmap for sustainable profitability. We also discuss the role of Tier-2 and Tier-3 markets, data-driven underwriting and what MobiKwik's next phase of growth could look like.