Amazon down for thousands of users in US: Downdetector

Amazon down for thousands of users in US: Downdetector

Amazon Web Services was also hit shortly after, according to Downdetector. Around 200 users reported AWS not working.

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About 12,000 users reported issues with accessing the e-commerce platform in the United StatesAbout 12,000 users reported issues with accessing the e-commerce platform in the United States
Rachna Manojkumar Dhanrajani
  • Dec 7, 2022,
  • Updated Dec 7, 2022 10:24 PM IST

Amazon, on Wednesday, was down for thousands of users in the US, outage tracker Downdetector reported. Downdetector, which offers users with real-time information about the status of various websites and services, reported over 12,000 users facing the issue accessing Amazon.com and the app.

Amazon Web Services was also hit shortly after, according to Downdetector. Around 200 users reported AWS not working. Customers attempting to check out from the site noted the error message: “An error occurred when we tried to process your request. Rest assured, we’re working to resolve the problem as soon as possible. If you were trying to make a purchase, please check Your Account to confirm that the order was placed. We apologize for the inconvenience.”

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Users took to Twitter to express their concerns.

In a written statement to CNN, Amazon spokesperson Betsy Harden said that the company is trying to resolve the issue. “We’re sorry that some customers may be experiencing issues while shopping. We appreciate your patience as we work to resolve the issue,” Harden said in the statement.  

(With agency inputs)

Amazon, on Wednesday, was down for thousands of users in the US, outage tracker Downdetector reported. Downdetector, which offers users with real-time information about the status of various websites and services, reported over 12,000 users facing the issue accessing Amazon.com and the app.

Amazon Web Services was also hit shortly after, according to Downdetector. Around 200 users reported AWS not working. Customers attempting to check out from the site noted the error message: “An error occurred when we tried to process your request. Rest assured, we’re working to resolve the problem as soon as possible. If you were trying to make a purchase, please check Your Account to confirm that the order was placed. We apologize for the inconvenience.”

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Users took to Twitter to express their concerns.

In a written statement to CNN, Amazon spokesperson Betsy Harden said that the company is trying to resolve the issue. “We’re sorry that some customers may be experiencing issues while shopping. We appreciate your patience as we work to resolve the issue,” Harden said in the statement.  

(With agency inputs)

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