IRCTC website, app down: Train ticket booking affected in massive outage

IRCTC website, app down: Train ticket booking affected in massive outage

IRCTC users stranded as app and website face major outage.

Advertisement
    Share:
 IRCTC is currently running two Tejas trainsIRCTC
Pranav Dixit
  • Dec 26, 2024,
  • Updated Dec 26, 2024 11:27 AM IST

The Indian Railway Catering and Tourism Corporation (IRCTC) app and website experienced a significant outage on Thursday, leaving thousands of users unable to book train tickets. Frustrated passengers took to social media to report the issue, which has yet to be addressed by IRCTC.

Downdetector, a popular online platform for monitoring service disruptions, recorded over 2,000 complaints from users during the outage. Many passengers shared screenshots of error messages, including one that read: “Unable to perform action due to maintenance activity.”

Advertisement

The disruption caused widespread inconvenience, as IRCTC’s platform is a critical tool for millions of travellers booking railway tickets across India.

As of now, IRCTC has not issued a statement regarding the cause of the outage or an estimated timeline for restoration. Passengers have expressed concerns over the lack of communication, urging the corporation to address the issue promptly.

One frequent traveller wrote on social media, “This outage is highly inconvenient. I hope IRCTC resolves it soon and ensures it doesn’t happen again.”

This isn’t the first time the IRCTC platform has faced technical difficulties, sparking debates about the robustness of India’s critical online services. Such outages often highlight the need for improved infrastructure to support the growing digital demands of a vast user base.

For Unparalleled coverage of India's Businesses and Economy – Subscribe to Business Today Magazine

The Indian Railway Catering and Tourism Corporation (IRCTC) app and website experienced a significant outage on Thursday, leaving thousands of users unable to book train tickets. Frustrated passengers took to social media to report the issue, which has yet to be addressed by IRCTC.

Downdetector, a popular online platform for monitoring service disruptions, recorded over 2,000 complaints from users during the outage. Many passengers shared screenshots of error messages, including one that read: “Unable to perform action due to maintenance activity.”

Advertisement

The disruption caused widespread inconvenience, as IRCTC’s platform is a critical tool for millions of travellers booking railway tickets across India.

As of now, IRCTC has not issued a statement regarding the cause of the outage or an estimated timeline for restoration. Passengers have expressed concerns over the lack of communication, urging the corporation to address the issue promptly.

One frequent traveller wrote on social media, “This outage is highly inconvenient. I hope IRCTC resolves it soon and ensures it doesn’t happen again.”

This isn’t the first time the IRCTC platform has faced technical difficulties, sparking debates about the robustness of India’s critical online services. Such outages often highlight the need for improved infrastructure to support the growing digital demands of a vast user base.

For Unparalleled coverage of India's Businesses and Economy – Subscribe to Business Today Magazine

ABOUT THE AUTHOR

Pranav Dixit

I don’t just chase stories, I shape them. As an editor and journalist deeply immersed in both technology and luxury, I bring a sharp eye for detail, a bias for clarity over cliché, and a knack for finding the narrative that others miss. Whether I’m unpacking a flagship device or exploring the craftsmanship behind a heritage brand, I approach every piece with precision and purpose.

I’ve interviewed industry leaders from AI pioneers and watchmakers to whisky blenders and hoteliers, and I thrive on asking the kind of questions that lead to real insight, not recycled soundbites. My work bridges deep reporting with a clean, compelling editorial voice, crafted to resonate across platforms and capture the attention of the world’s most discerning audiences.

Read more!
Advertisement