Uesugi Yozan by Fuyuji Domon
The book has taught me that it's important to place the right people in the right jobs, even if it means employing people one doesn't like. This is an important aspect of being a leader.
Moments of Truth
by Jan Carlzon
Written by an ex- CEO of Scandinavian Airlines, the book primarily talks about "empowerment". It has helped me understand the importance of delegation of authority and power. Also, it emphasises how quick decision making is very important and helps in achieving improved service.The Goal: A Process of Ongoing Improvement
by Eliyahu M. Goldratt and Jeff Cox
The book is about the fundamentals of solving problems created by constraints. It has helped me address chronic productivity and quality problems.