Staff speak

The Kelly Global Workforce Index Survey 2009 highlights the importance of continued training and skill development. Here are the relevant portions:

Is the training provided by your employer sufficient to upgrade skills and ensure progress in your career?

Overall (India): More than a third consider the training provided by their current employers to be inadequate.

Yes: 59%, No: 36%, Don't know: 5%

Overall (Global): Compared to the global average, lesser Indian employees feel that the level of training provided by their employers is inadequate. (% of respondents who said ‘No’)

Global Average: 47%, United States: 34%, India: 36%, China: 43%, United Kingdom: 50%, Russia: 69%

Age group (India): Older employees are more concerned about the current quality of training than their younger counterparts. (Gen X: 30-47 yrs, Gen Y: 18-29 yrs)

Gen X
Yes: 53%, No: 42%, Don't know: 5%

Gen Y
Yes: 62%, No: 33%, Don't know: 5%

Industry (India): Retail sector employees seem to be the most satisfied. It could be because of the low entry-level qualification required.

Government
Yes: 42%, No: 8%, Don't know: 50%

Financial Services
Yes: 54%, No: 5%, Don't know: 41%

IT
Yes: 59%, No: 5%, Don't know: 36%

Manufacturing
Yes: 59%, No: 5%, Don't know: 36%

Retail
Yes: 62%, No: 2%, Don't know: 36%

Grand Total
Yes: 59%, No: 5%, Don't know: 36%

Do you believe your current skills will need upgradation in the next five years to keep pace at workplace?

Overall (Global): Compared to the global average, more Indians feel they will need to upgrade their skills. (% who said ‘Yes’)

Global Average: 82%, Singapore: 83%, India: 89%, Malaysia: 92%, China: 95%, Russia: 95%

Overall (India): A majority of Indians believe their current skills will be outdated in the next five years.

Yes: 89%, No: 6%, Don't know: 5%

Age group (India): Upgrading of skills to cope with changing workplace requirements is a priority across all age groups. (Gen X: 30-47 yrs, Gen Y: 18-29 yrs)

Gen X
Yes: 90%, No: 7%, Don't know: 3%

Gen Y
Yes: 90%, No: 5%, Don't know: 5%

Industry (India): Employees across industries lay equal emphasis on skill development to survive changing workplace needs.

Government
Yes: 82%, No: 7%, Don't know: 11%

Financial Services
Yes: 90%, No: 6%, Don't know: 4%

IT
Yes: 92%, No: 5%, Don't know: 3%

Manufacturing
Yes: 88%, No: 8%, Don't know: 4%

Retail
Yes: 90%, No: 7%, Don't know: 3%

Grand Total
Yes: 89%, No: 6%, Don't know: 5%

What type of re-training do you think will be required in the next five years to upgrade your skills?

Overall (India): Most respondents consider on-job training to be the most effective way to upgrade skills.

On-job Training: 52%, Professional Courses: 33%, Self-Training: 12%, Degrees: 3%

Overall (Global): Professional development courses are the global preference for skill development.

Global Average
Degrees: 10%, Professional courses: 39%, On-job training: 38%, Self-initiated training: 13%

United States
Degrees: 12%, Professional courses: 26%, On-job training: 42%, Self-initiated training: 20%

United Kingdom
Degrees: 9%, Professional courses: 30%, On-job training: 49%, Self-initiated training: 12%

Russia
Degrees: 9%, Professional courses: 51%, On-job training: 32%, Self-initiated training: 8%

India
Degrees: 3%, Professional courses: 33%, On-job training: 51%, Self-initiated training: 13%

China
Degrees: 7%, Professional courses: 35%, On-job training: 45%, Self-initiated training: 13%

Industry (India): Self-initiated training is most preferred by the IT sector. Professional courses are most sought by employees in manufacturing sector.

Government
Degrees: 2%, Professional courses: 32%, On-job training: 59%, Self-initiated training: 7%

Financial Services
Degrees: 3%, Professional courses: 34%, On-job training: 51%, Self-initiated training: 12%

IT
Degrees: 1%, Professional courses: 31%, On-job training: 51%, Self-initiated training: 17%

Manufacturing
Degrees: 3%, Professional courses: 39%, On-job training: 47%, Self-initiated training: 11%

Retail
Degrees: 4%, Professional courses: 29%, On-job training: 55%, Self-initiated training: 12%

Grand Total
Degrees: 3%, Professional courses: 33%, On-job training: 51%, Self-initiated training: 13%

Age group (India): Formal qualification like degrees gets the lowest preference across both age groups, while more respondents in the younger age group prefer on-job training. (Gen X: 30-47 yrs, Gen Y: 18-29 yrs)

Gen X
Professional courses: 29%, Self training: 12%, Degrees: 3%, On-job training: 56%

Gen Y
Professional courses: 41%, Self training: 14%, Degrees: 3%, On-job training: 42%

Who is responsible for the training to upgrade employees’ skills to meet new workplace requirements?

Overall (India): Both employer and employees share responsibility for training, according to most respondents.

Both: 69%, Employee: 19%, Employer: 12%

Overall (Global): Compared to global average, more Indian respondents say training is employee’s job.

Global Average
Both: 76%, Employee: 9%, Employer: 15%

United States
Both: 78%, Employee: 9%, Employer: 13%

United Kingdom
Both: 76%, Employee: 8%, Employer: 16%

Russia
Both: 85%, Employee: 8%, Employer: 7%

India
Both: 69%, Employee: 19%, Employer: 12%

China
Both: 73%, Employee: 11%, Employer: 16%

Age group (India): More younger respondents consider training to be the employee’s responsibility. (Gen X: 30-47 yrs, Gen Y: 18-29 yrs)

Gen X
Both: 72%, Employee: 15%, Employer: 13%

Gen Y
Both: 68%, Employee: 21%, Employer: 11%

Industry (India): More government employees say responsibility of training is employer’s.

Government
Employer: 18%, Employee: 16%, Both: 66%

Financial Services
Employer: 10%, Employee: 16%, Both: 74%

IT
Employer: 12%, Employee: 22%, Both: 66%

Manufacturing
Employer: 16%, Employee: 23%, Both: 61%

Retail
Employer: 11%, Employee: 21%, Both: 68%

Grand Total
Employer: 12%, Employee: 19%, Both: 69%

The survey, which was conducted between January and March 2009, covers 1,00,000 people in 34 countries, including 5,000 in India.