Groww reports outage right before trading begins; users say ‘earlier it was Zerodha only’

Users of the mutual fund and stock market investment app Groww raised issues as the app stopped working right before the trading hours began at the bourses today.

Updated Jan 13, 2022 2:02 PM IST

Groww reports outage right before trading begins; users say ‘earlier it was Zerodha only’

According to several users, this is the second time in a week that the app has crashed right before trading hours began.

Users of the mutual fund and stock market investment app Groww have raised issues as the app stopped working right before the trading hours began at the bourses today. According to several users, this is the second time in a week that the app has crashed right before trading hours began.

One of the users named Divya Gandotra Tandon also filed a complaint against Groww on the NICEPLUS portal. A user named Sachin Dhir tagged Satya Nadella, BSE and NSE and tweeted, “Groww not recommending to anyone from now! What a pathetic service! Seriously, this has been a very bad experience with you guys. Remember you Groww are responsible for all the losses that people have incurred in the last 4 days. Satya Nadella, BSE and NSE please look into the matter!”

Another user CS Jigar Shah said, “Earlier, it was only Zerodha now it is Groww as well. Crashed and outrage reaches Twitter.” The Founder and CEO of iWeb, Akshay Shah, who also appeared on Shark Tank India recently, took to Twitter to explain the downside of discount broking portals. “This is the flipside of discount broking, the scale is too much to handle and it cracks up every now and then,” he wrote.

This is the flipside of discount broking, the scale is too much to handle and it cracks up every now and then #groww
— Akshay Shah - Founder CEO, iWeb (@AkshayiWeb) January 13, 2022

I've filed a complaint against @_groww on NICEPLUS.
I'm hoping for the best from @NSEIndia.https://t.co/PYUKJxf7U8 pic.twitter.com/Rh4YHHq0TM

— Divya Gandotra Tandon (@divya_gandotra) January 13, 2022

Earlier it was only #Zerodha now it is #groww as well.
Crashed and outrage reaches on twitter.
— CS Jigar Shah  (@FCSJigarShah) January 13, 2022

Worst experience @_groww
Please fix this issue ASAP #groww #StockMarket pic.twitter.com/AA7x9yUCLx
— Harshit Rai 🇮🇳 (@theharshitrai) January 13, 2022

#groww

How can this happen just before the opening of the Market?

Really disappointed. I had few open positions and I've missed few trades. @_groww

So disappointed. Please please look into this for god sake! pic.twitter.com/BPP1LSSMt4
— MυKҽSԋ 3.0 ☄ (@Mukesh_is_back) January 13, 2022

Every day Market starts #Groww be like pic.twitter.com/WH7HiLXwHO
— Ispider Man (@Alone_Mastt) January 13, 2022

Now logged in but my postions are not showing in the dashboard column, so how TF should I square of my positions, get the fuck out of here @_groww, best be paying off my money for your incompetents. #moneyback #groww #ScamAlert pic.twitter.com/y3h5dbzDt5
— AstronautGang_club (@AstronautgangC) January 13, 2022

@satyanadella @BSEIndia @NSEIndia Please look into the matter! #Groww
— Sachin Dhir (@dhirsachi9) January 13, 2022

@_groww must be blocked by #NSE and #BSE as #groww is become a cheater now a days
— Anish Choudhary (@AnishCh36660614) January 13, 2022

My suggestion is don't recommend #groww app to your friends & family. Better to tell your friends too. Atleast then they will change pic.twitter.com/M3mfQftL93
— TaxDunya (@TaxDunya) January 13, 2022

After customer complaints about the app became the news of the day, Groww told the users that this issue has been fixed and urged them to re-login to the app. “Hi, we are extremely sorry for the inconvenience that you had to face. We have fixed this. Request you to please re-login to the app. If you still face any discrepancy, please let us know and we will get this checked with the highest priority,” Groww said in its reply to several users.

Hi, We are extremely sorry for the inconvenience that you had to face. We have fixed this. Request you to please re-login to the app. If you still face any discrepancy, please let us know and we will get this checked with the highest priority.
— Groww (@_groww) January 13, 2022

Another user named Mayank Patel reverted to this tweet by the company and wrote, “What do [you] say about the damages or losses incurred? It’s second time within a week.”

What do say about the damages or loss incurred? It's second time with in a week. @_groww #groww
— Mayank Patel (@Mayankpatel2609) January 13, 2022

Also read: Paytm stock hits record low; netizens flood Twitter with choicest memes

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Mehak Agarwal

Mehak Agarwal, Senior Sub-Editor at BusinessToday.In, is a news junkie with a nose for trends and a soft spot for all things entertainment and politics. When she’s not chasing headlines, she’s diving into fiery political debates—coffee in hand, of course. Off duty, you’ll find her scrolling through memes, binge-watching thrillers or documentaries on Netflix and Amazon, and always on the hunt for the next great story (or series).

Published on: Jan 13, 2022 2:02 PM IST

Groww reports outage right before trading begins; users say ‘earlier it was Zerodha only’

Users of the mutual fund and stock market investment app Groww raised issues as the app stopped working right before the trading hours began at the bourses today.

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