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govind shrikhande

Govind Shrikhande

Govind Shrikhande, MD, Shoppers Stop <em>Photo: Nishikant Gamre</em>

Govind Shrikhande on how Shoppers Stop fought for growth amid slowdown

by Govind Shrikhande |Jul 30, 2012

"One of our chief learnings from the slowdown was to never compromise on customer experience. Customers should continue to get your best service and merchandise," writes Managing Director Govind ...