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Small-screen superstore

Small-screen superstore

The TV18 Group spreads wings into home shopping.

Don't scoff the next time you see a television infomercial (commercials that can run as long as a typical soap) extolling the virtues of a magic belt that makes a claim of permanent weight reduction without you having to lift a finger. Such claims may border on the spurious, yet it spells big business for teleshopping networks globally.

In the US itself, home shopping is a $40-billion industry. In India, the industry is still young, with a clutch of companies like TeleBrands, Tele Shopping Network and Asian Sky Shop doing their bit.

Home Shop 18 site
Home Shop 18 site


One broadcasting network that's aiming to make a mark in this nascent business is the tv18 Group, which is betting big on virtual retail with HomeShop18, which will have a 360 degree approach. Other than a 24-hour shopping channel, HomeShop18 will also have a portal (with around 3,000 products and services on offer), tele-shopping, with a dedicated call centre to monitor calls, as well as a direct marketing arm.

Sundeep Malhotra, CEO, HomeShop18, claims this is the first company in the country that can service 2,000 Indian cities and has roped in multiple logistics companies for deliveries across the country. To approach the customers directly through brochures and catalogues, HomeShop18 has tied up with banks, airline companies and telecom operators for their customers. HomeShop18 expects the infomercials to pull most of the crowd and the channel will also serve as a platform for launching products and services.

HomeShop 18 will offer some 35 product categories, and domestic and international brands such as Philips, Nike, Tanishq and Kaya. Malhotra says the company will retail only branded items and services and not 'magical' products like sauna belts. So, don't expect to lose weight by just watching the channel (and wearing that belt).