
BEST SME- GLOBAL BUSINESS EXCELLENCE
TOTAL INCOME: Rs 251 Crore - 500 Crore
Most companies have a breakthrough moment - something that puts them on the path to their true potential. For Mumbai-headquar-tered Nitin Fire Protection Industries Limited, or NFPIL, - a provider of fire solutions ranging from basic fire extinguishers to sophisticated fire protection systems and gas-based fire suppression systems - that moment came in 2004, when Siemens India pulled the plug on Nitin's distributorship. "That's when we started getting our international approvals," says Rahul Shah, Director at NFPIL and Chairman Nitin Shah's son. "If Siemens had not walked away, we would not have gone overseas. We would have been confined to India."

"We have installed more than 4,000 systems in telecom towers in India," says Rahul, for companies including Idea, Vodafone, Aircel and Dishnet. From telecom, NFPIL moved to protecting server rooms, data centres, control rooms of oil refineries, offshore platforms, and manufacturing plants of pharmaceutical and automobile companies, among others. "Every year we get about 200 customers, 50 of which are repeat customers," says Rahul. It counts among its customers companies such as Glenmark Pharma, Maruti Suzuki, Indian Oil Corporation and BPCL, among several others. It's not easy getting business in an industry where NFPIL competes with the likes of global giants UTC, Honeywell, Tyco and Siemens. Frost & Sullivan's Rajan pegs the Indian market for automated fire protection and suppression systems at about Rs 1300 crores (approx $200 million), and growing at 5-6 per cent currently. How-ever, she predicts the market will pick up pace in 2016, and will grow at a CAGR of 8-9 per cent till 2020, driven by the growth in retail, commercial real estate, education and construction sectors.
But exports is where NFPIL has really cracked the code. Its biggest customer is in Malaysia - Tenaga Nasional Berhad or TNB, the country's state-owned and largest power company. Malaysia contributes 40 per cent to NFPIL's exports, and TNB contributes the bulk of it. NFPIL had applied for registration as a fire systems provider in 2007, informs Jude Pereira, who runs distribution for NFPIL in Malaysia. The approval was received in 2012 and starting early 2013, about 300 systems have been installed by the company in TNB's sub-stations. Pereira is confident of future growth as well. "Lots of new development is happening in Malaysia compared to Singapore and Thailand," he says. "TNB is also adding 1,000 sub-stations every year." And NFPIL can hope to bag some of them, going forward.
The fire in NFPIL's belly is likely to only get stronger.