Top corporate honchos share their success stories
We must learn to take criticism positively as it signifies people's concern and it is our responsibility to allay their fears.
Working backwards from customer needs is key to True Customer Obsession.
Courage is the topmost trait of leadership, which means you refuse to back down, come what may.
It may seem counter-intuitive to suggest that focussing on fewer things will help one grow faster, but that is what happens.
Creating a passionate team with a strong sense of vision and purpose can make a world of difference.
The potential of people comes out when you give them challenging assignments, empower them and give them the space to make mistakes.
There is no substitute for hard work, self-discipline and commitment to your job and those alone will make people believe in you.
Sifting through each order tells you all about customer behaviour, trends and the larger story at play.
Adversity builds resilience. It also helped me discover my reason for being - which was to create a self-sustaining high-performance organisation.
More than the dotted lines that link up the hierarchy, it is the invisible lines of trust that are the cornerstone of all people policies.
When the going gets tough, set clear, even bold, targets, and align people's efforts to transform the organisation.
The sooner you identify the KPI that matters, the saner your business will be and the faster it will grow.
We all need to be that ideal job candidate who has a passion for the work he is doing and the determination to carry on.
Culture is vital to institution building. It requires relentless communication to ensure that purpose, vision and values of the firm are internalised.
Learning from the new kids on the block is one way to keep yourself in sync with the all that's changing and evolving in the world today.
Authority could be used well or abused, but influence is earned and so is respect.
Building a stable and sustainable organisation requires a very long-term outlook and focus on the bigger picture.
Putting the right team together is a challenging task, but being diligent pays in the longer term.
The planning process is a holistic bottom-up approach that ensures everybody is involved... Its where strategic goals are decided collectively and drive action and progress at every level.
Conflict is inevitable, but the determination to stand by one's decision and see it through is the key to success.





