SBI’s AI Vision: How Agentic AI Could Transform Banking For Millions Of Indians

State Bank of India Chairman Challa Sreenivasulu Setty outlines the bank’s vision for agentic AI and the future of banking at Global Fintech Fest 2026. He says India’s next AI frontier is building models that understand the country’s diversity, languages and unique needs. Setty highlights voice-first conversational banking, vernacular AI and personalised financial assistance as key opportunities to democratise financial intelligence for millions of customers. He also stresses the need for affordable computing, low latency and scalable AI models. From smartphones to business correspondents and kiosks, agentic AI could expand access to financial services while supporting communities with information on agriculture, weather and crop patterns.