Zoho's customer relationship management system gets AI-powered bot
Named Zia, the bot is a horizontal product that can be used by every industry. While it comes with pre-loaded skills, each industry can write and feed specific skills to the bot's database. Like other bots, it gets better with each conversation, and time.
New Delhi Last Updated: March 1, 2018 | 17:59 IST
The picture for representational purpose