- Jio’s IFC plans are available at Rs 499, Rs 699 and Rs 999 for both postpaid and prepaid users.
- All three plans have one-day validity and can be used in 22 airlines Jio has partnered with.
- Users can activate their IFC pack once they are in the flight and the flight has reached 20,000 feet and above.
Telecom giant Reliance Jio introduced Inflight Connectivity (IFC) in September this year. Jio is the only telecom company to provide IFC plans that are available for postpaid and prepaid users. The IFC plans are available at Rs 499, Rs 699 and Rs 999. All three plans have one-day validity and can be used in 22 airlines Jio has partnered with. Jio's website noted that data and SMS services are available in all Airlines. However, voice services are available in select Airlines. Incoming calls are not allowed on these packs. Customers with active IFC packs will be able to use data, outgoing voice calls and SMS, where applicable, as per the pack entitlement quota available. Users will need to disable Wi-Fi connectivity to use mobile data.
The Mukesh-Ambani-led Telecom company in one of its FAQ notes that Jio inflight service allows users to stay connected in the covered flight at above 20000 feet. Jio emphasises on users recharging the in-flight communication packs before onboarding the flight when connected to the Jio network. As of now, IFC services are currently not available while users are in Indian Air Space per the regulation.
However, according to Telecom Talk, airlines like Vistara and Indigo will implement in-flight connectivity in India. The union civil aviation ministry lifted the restrictions earlier this year. Once the IFC service goes official in India, the Jio IFC packs will also be applicable in local airspace.
Users can activate their IFC pack once they are in the flight and the flight has reached 20,000 feet and above, by following these steps:
-- To use IFC Packs providing inflight data, outgoing voice calls, and SMS, users have to recharge with the IFC Packs which is applicable for both prepaid and postpaid customers before boarding the flight.
-- Switch on phone with Airplane Mode off.
--Your phone will automatically connect to the AeroMobile network. The network name may differ depending on the handset. According to Jio, the network speed of In-Flight connectivity is dependent on the in-flight network operators -- OnAir or AeroMobile and the regulations governing air travel.
-- If your phone does not connect to the AeroMobile network automatically you will need to go to the 'Carrier' option in your phone settings and manually select AeroMobile.
-- Ensure Data Roaming is on to use data services
-- Once connected, you will receive a welcome text and pricing information
-- Users can make use of their mobile phone to call, text, email and surf the internet
To make an in-flight call, dial '+' followed by the country code, then key in the phone number. For example, if you had to make a call from Singapore to India, dial +917018899999.
The 22 airlines Jio has partnered with include Aer Lingus, Air Serbia, Alitalia, Asiana Airlines, Biman Bangladesh Airlines, Cathay Pacific, Egypt Air, Emirates, Etihad Airways, Euro wings, EVA Air, Kuwait Airways, Lufthansa, Malaysia Airlines, Malindo Air, SAS Scandinavian Airlines, Singapore Airlines, SWISS, TAP Air Portugal, Turkish Airlines, Uzbekistan Airways and Virgin Atlantic.