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LIC launches WhatsApp services; Here's how it can be availed

LIC launches WhatsApp services; Here's how it can be availed

A user who has his policy registered will just have to send a 'Hi' on Mobile no 8976862090. The chatbot then will give a user 11 options to choose from.

Life Insurance Corporation of India (LIC) on Friday introduced its first-ever interactive 'WhatsApp Services for policyholders. Life Insurance Corporation of India (LIC) on Friday introduced its first-ever interactive 'WhatsApp Services for policyholders.

Life Insurance Corporation of India (LIC) on Friday introduced its first-ever interactive 'WhatsApp Services for policyholders. The services will be available only to those policyholders who have registered their policies on the LIC portal. Policyholders can register their policy on the customer portal available on www.licindia.in.

How to avail this WhatsApp service?
A user who has his policy registered will just have to send a 'Hi' on Mobile no 8976862090. The chatbot then will give a user 11 options to choose from. To avail whichever, a user will then just have to reply with the concurrent serial number. 

Here's a list of services that are available -
1. Premium due
2. Bonus information
3. Policy status
4. Loan eligibility quotation
5. Loan repayment Quotation
6. Loan interest due
7. Premium paid certificate
8. ULIP -statement of units
9. LIC services links
10. Opt in/Opt out Services
11. End conversation
 

Published on: Dec 02, 2022, 3:32 PM IST
Posted by: Rachna Manojkumar Dhanrajani, Dec 02, 2022, 3:25 PM IST