- Vodafone Idea has brought in 2 new offers for its prepaid users. It is extending validity till the 17th of April for no additional cost.
- The telco is also offering a free Rs 10 talktime in order to help the low-income group during the lockdown period.
- Vodafone has also changed its operator name to "Vodafone-Be Safe" to bring in awareness about COVID-19.
The telco Vodafone Idea has brought in two major offers for its prepaid users. In the midst of national lockdowns, the telco has decided to increase the validity of prepaid plans till April 17 for no additional cost. Moreover, the telco will credit a talktime of Rs 10 for nearly 100 million of its users. This move came in to support the people of the low-income groups.
"The free-of-cost extension will enable millions of feature phone users of both Vodafone and Idea to continue to receive incoming calls even if their plan expires," Vodafone said in a statement.
"Customers availing Vodafone Idea's services via smartphones can continue to recharge their accounts using online and digital platforms," it said.
With no means to get to their homes, many migrant workers have been stranded. By bringing in the current offers, the telco wants to ensure that the migrant workers remain connected to their loved ones.
Avneesh Khosla, Marketing Director, Vodafone Idea, said, "Our customers must remain connected without worrying about any disruption, especially in these troubled times. Extending plan validity and crediting talk time will particularly benefit migrant workers and daily wage earners, whose lives and livelihoods have been most unsettled due to the precautionary lockdown. Our network teams are already operating 24X7 to ensure seamless connectivity."
Other telcos like Airtel, Jio, BSNL and MTNL have also brought about similar offers. Telecom Regulatory Authority of India (TRAI) directed the telcos to extend the validity in the backdrop of 21-day national lockdown in order to contain coronavirus pandemic.
"...you are required to take necessary steps as deemed fit including extending the validity period to ensure that all prepaid subscribers can enjoy uninterrupted services during the period of lockdown," TRAI said in a communication to all operators on Sunday.
Vodafone changes operator name to "Vodafone-Be Safe"
In wake of the global pandemic which has crossed a thousand active cases in India and has over 30 reported deaths, the telco has decided to alter its name, in order to bring awareness among its users.
A report by Telecom Talk states that Vodoafone changed its name to Vodafone- Be Safe to make users more aware about COVID-19 disease.
Government-owned telco, BSNL too, changed its name to BSNL Stay at Home
The Department of Telecommunication (DoT) has directed all the telecom operators to change their default caller tunes into 30-second Coronavirus Prevention Caller Tune.