The State Bank of India (SBI) has said that it has a customer base of 44.89 crore at 22,141 branches across the country, is higher than the entire US population. America's population stands at 33.2 crore.
: Population in 2020 was 33.2 croreState Bank of India (@TheOfficialSBI) January 5, 2021
: SBI has 44.89 crore customers #USvsIndia
*As per SBI annual report of 2019-20.
While the country's largest lender was exuberant about its customer base overtaking the total American population as of 2020, Twitter users did not spare this chance to share their two cents about their experience.
Is that the reason of providing with the poor service to customers? Staffs rude behaviour, inefficiency and many more.Apurv (@ask_apurv) January 5, 2021
The pet lunch time dialogue
: How may I help you sir?Rohit Rawat (@rohitrrawat) January 5, 2021
: Abhi lunch time h baad m aana!
Also : Counter number 2 m jao!
Please talk about NPAs also
What is your NPA data ?? As per SBI annual report 2019-2020.Nehal (@iNehalDesai) January 5, 2021
You can crack better jokes for sure
WHAT A JOKE , CORRECT You YOUR FIGURESamar jha (@anjha26) January 5, 2021
This tweet by SBI comes on the back of the country's largest lender clearing the 'positive pay system ' for cheques which requires confirmation of key information for payments exceeding the Rs 50,000 threshold.
State Bank of India was not the only one to celebrate its expanding customer base. Reliance Jio claimed in its recent tweet that its subscriber base is more than the entire US population at 40 crore.
: 332 millionReliance Jio (@reliancejio) January 4, 2021
: 400 million #OnJio
How has SBI fared across segments in 2019-20?
According to its 2019-20 annual report, SBI's loan segments like home, auto and other personal loans have improved between March 2019-20. Home loans portfolio surged to Rs 4.56 lakh crore, auto loans reached Rs 72,662 crore and other personal loans stood at Rs 2.19 lakh crore on a year-on-year basis.
SBI not only saw an uptick in its loan segments. Downloads of its online banking app, YONO reached over 46 million while registrations rose to more than 21 million.
Also read: Bank credit grows 5.4% in Sept quarter
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