BSE Tech glitch: ICICIdirect asks clients to shift trading to NSE

A host of investors had earlier complaint of what they called "unreliable system".

Updated Oct 12, 2023 11:07 AM IST

BSE Tech glitch: ICICIdirect asks clients to shift trading to NSE

ICICIdirect on Thursday said that its clients might face difficulty in placing trades on BSE exchange, as there is a connectivity issue at the stock exchange. It advised its clients to place trades at NSE, which it said was working fine.

"We are working with BSE team on resolving it and will update once it is up," ICICIdirect said on social media platform X (erstwhile Twitter).

🚨 Clients, please note:

You may face difficulty in placing trades on BSE exchange as there is a connectivity issue at BSE.

You can place your trades at NSE, which is working fine.

We are working with BSE team on resolving it and will update once it is up.

— ICICIdirect (@ICICI_Direct) October 12, 2023

To this, one X user called it "unreliable system".

"Even in NSE, first 15 minutes orders get executed with delay. I have raised this issue with all - RMs, CTO, etc. I am told you don't have enough pipes to connect to exchanges and in the process of procuring it. This is story is told to me past 8 months," said a Tweet.

Your system is unreliable. Even in NSE, first 15 minutes orders get executed with delay. I have raised this issue with all - RMs, CTO, etc. I am told you dont have enough pipes to connect to exchanges and in the process of procuring it. This is story is told to me past 8 months.
— Srikanth P (@Srikvinu) October 12, 2023

Another X post read: "There is issue with ICICI direct also not able sell stocks available in my portfolio and your so called customer helpless service are not able to rectify since 2 days."

There is issue with ICICI direct also not able sell stocks available in my portfolio and your so called customer helpless service are not able to rectify since 2 days
— Santosh Nayak (@SantoshNayak84) October 12, 2023

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Disclaimer: Business Today provides stock market news for informational purposes only and should not be construed as investment advice. Readers are encouraged to consult with a qualified financial advisor before making any investment decisions.

ABOUT THE AUTHOR

Amit Mudgill

A financial journalist with over 18 years of experience in print and digital media, I cover India's capital markets, focusing on stocks, IPOs, mutual funds, corporate earnings, and market trends. Currently with Business Today, I report on equities, corporate developments, fundraising activity, and the broader investment landscape, delivering timely, data-backed insights to investors and readers.

Previously, I worked with The Economic Times and Deccan Chronicle, covering business, markets, and corporate affairs. My experience spans breaking news, analysis, and long-form features, with a strong focus on financial markets and investment-related reporting.

I am on the go 24/7: Saying 'Good Night' to Dow Jones and 'Good Morning' to Gift Nifty comes naturally. Ask me about data and you'll hear stories. Away from markets, I enjoy stargazing, astrophotography, reading about India's neighbourhood, and playing video games.

Published on: Oct 12, 2023 10:59 AM IST

BSE Tech glitch: ICICIdirect asks clients to shift trading to NSE

A host of investors had earlier complaint of what they called "unreliable system".

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