The bank has been using the developments in the digital world to streamline operations. It has been investing a lot in data warehousing, social media linkages, data analytics and mobile-based innovations.
The bank is looking to grow 10 per cent above the industry average. "Our
investors expect it," says Managing Director and CEO Vishwavir Ahuja who has managed to transform the erstwhile Ratnakar Bank into the
country's fastest-growing small bank.