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palak agarwal
Palak Agarwal

Palak Agarwal

palak.agarwal@aajtak.com

Palak brings over a decade of rich, multifaceted experience in journalism, spanning radio, digital platforms, and currently working across print and digital with Business Today. While she holds experience in education, health, and lifestyle reporting, her expertise shines in business journalism, particularly covering startups, tech, and MSMEs. Her storytelling extends beyond the written realm, with voice-over work for All India Radio, satellite channels, e-commerce platforms, and the creation of video series on Ind...

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Joseph Anantharaju, Co-Chairman and CEO, Happiest Minds

IT stocks have been hit more than they deserve: Happiest Minds Co-Chairman and CEO Joseph Anantharaju

by Palak Agarwal |Mar 17, 2026

Joseph Anantharaju, Co-Chairman and CEO of Happiest Minds, on automation, IT sell-off and innovation.

The Sarvam Moment: How the local AI start-up could reshape India’s tech push

The Sarvam Moment: How the local AI start-up could reshape India’s tech push

by Palak Agarwal |Mar 16, 2026

How India's first sovereign model can give it an edge in the age of AI

BTS | How India’s First Sovereign Model Can Give It An Edge In The Age Of AI | Sarvam

BTS | How India’s First Sovereign Model Can Give It An Edge In The Age Of AI | Sarvam

by Sakshi Batra |Mar 17, 2026

Palak Agarwal of Business Today Magazine explains the cover story on India’s first homegrown AI models—SARVAM-30B and SARVAM-105B—unveiled at the India AI Impact Summit 2026. Designed for 22+ Indian l...

Over time, Razorpay plans to adopt a token-based pricing model similar to other AI platforms, where businesses pay depending on the complexity and scale of tasks performed by agents.

'Idea is to evolve Razorpay beyond a payments provider into a financial operating system for businesses,' says Harshil Mathur

by Palak Agarwal |Mar 12, 2026

Fintech firm Razorpay is betting on AI-powered agents to move beyond payments, aiming to build a financial operating system that automates business operations for millions of merchants, especially SM...

How Canara Bank is transforming innovation into measurable gains

How Canara Bank is transforming innovation into measurable gains

by Palak Agarwal |Mar 10, 2026

At BT Best Banks Awards 2026, Canara Bank is recognised as Best in Innovation among public sector banks.

Hyderabad-based startup Skyroot Aerospace is preparing to become the first Indian private company to put a homegrown rocket into orbit (Photo: Skyroot)

Skyroot eyes May launch for Vikram-I as India’s private spacetech ecosystem gathers momentum

by Palak Agarwal |Mar 11, 2026

Skyroot Aerospace’s planned Vikram-I launch underscores India’s growing private spacetech momentum amid rising investor interest, strong policy support, and expanding global demand for small satellite...

The new offering expands Uber’s intercity portfolio, enabling riders to plan and book long-distance bus journeys in addition to cabs.

'We are the largest intercity player already': Prabhjeet Singh as Uber launches bus ticketing in India

by Palak Agarwal |Mar 6, 2026

Uber launches intercity bus ticketing in India with AbhiBus (Ixigo), tapping a $13-billion travel market and expanding its mobility platform beyond cabs as part of a broader super-app strategy.

The special edition of the Business Today magazine was also unveiled at the event.

BT Best Banks @30: Nitin Gadkari honours winners, ICICI Bank named Bank of the Year as sector discusses AI, structural shifts

by Palak Agarwal |Feb 28, 2026

The Business Today’s 30th edition of Best Banks saw 18 awards across banking, NBFC and fintech categories, with policymakers and industry leaders discussing AI, capital market expansion and the road t...

Experts said operational roles such as call centre support and reconciliations are already shifting to AI agents, but strategic judgment will remain human-led.

Banks must move beyond efficiency to ‘Reimagine’ AI for the next phase of transformation

by Palak Agarwal |Feb 28, 2026

At a panel discussion during Business Today’s Best Banks event in Mumbai, leaders from consulting and fintech argued that the next phase of transformation will depend on how deeply banks reimagine pro...

Saurabh Garg and Akhil Gupta, co-founders of NoBroker and ConvoZen, say that ConvoZen was born out of the operational complexity of NoBroker’s voice-heavy real estate transactions.

How ConvoZen is emerging as NoBroker’s new growth engine

by Palak Agarwal |Feb 24, 2026

Born inside NoBroker, ConvoZen is scaling into a standalone enterprise AI play, handling 2 million daily interactions and growing 40–50% month-on-month