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palak agarwal
Palak Agarwal

Palak Agarwal

palak.agarwal@aajtak.com

Palak brings over a decade of rich, multifaceted experience in journalism, spanning radio, digital platforms, and currently working across print and digital with Business Today. While she holds experience in education, health, and lifestyle reporting, her expertise shines in business journalism, particularly covering startups, tech, and MSMEs. Her storytelling extends beyond the written realm, with voice-over work for All India Radio, satellite channels, e-commerce platforms, and the creation of video series on Ind...

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Nearly 98% of India’s home services market still operates offline, making it one of the country’s largest untapped digitisation opportunities.

Are Snabbit, Urban Company, and Pronto fighting India’s next app war?

by Palak Agarwal |May 12, 2026

As convenience moves beyond groceries, startups are racing to digitise India’s fragmented home services market.

The evolving market dynamics are raising broader questions around how and when quick commerce platforms can achieve meaningful profitability without sustained cash burn.

Blinkit stays ahead, but cracks emerge in India’s quick commerce growth story 

by Palak Agarwal |May 11, 2026

Blinkit remains the only profitable player, but moderating growth across platforms suggests India’s quick commerce sector is entering a more mature and demanding phase. 

Unlike quick commerce players that spent years battling questions around cash burn and margins, Snabbit believes its category has a fundamentally easier path to profitability.

Why Snabbit believes instant home services can turn profitable faster unlike quick commerce

by Palak Agarwal |May 11, 2026

Speaking to BT after Snabbit’s $56 million funding round, Founder and CEO Aayush Agarwal says instant home services can avoid expensive infrastructure such as dark stores, inventory and logistics netw...

India is now home to 2,117 GCCs employing 2.36 million professionals. Over the last five years alone, the country added more than 500 new GCCs and over 1,000 new units

The big boom: How India’s GCC story hits 2030 target 4 years early

by Palak Agarwal |May 7, 2026

India’s GCC ecosystem is rapidly transforming from a back-office outsourcing hub into a global innovation and AI powerhouse, with revenues nearing the $100-billion mark years ahead of projections

Olee.space was founded in 2023 in Pune by James Solomon and Suman Hiremath

BT Exclusive: From JEE tutor to defence-tech founder - how olee.space delivered one of India's first start-up built laser weapons

by Palak Agarwal |May 6, 2026

Pune-based olee.space has commercialised laser communication and directed energy systems within six months, clocking $0.5 million in revenue and signalling faster private-sector momentum in defence te...

The gap between experimentation and enterprise-wide value creation, Bhattacharya argued, stems from treating AI as a standalone tool instead of embedding it into the organisation’s core architecture.

BT Exclusive: ‘Human-in-the-Loop is AI’s biggest safeguard’: Arundhati Bhattacharya on the agentic era

by Palak Agarwal |May 6, 2026

As AI shifts from copilots to autonomous agents, Arundhati Bhattacharya argues real value will hinge on human judgment, governed data, and leadership that balances speed with accountability in an incr...

India has emerged as one of BSH’s fastest-growing markets, clocking 15% growth in 2025.

BSH Home Appliances is sharpening its India strategy. What’s in it for you?

by Palak Agarwal |Apr 29, 2026

BSH Home Appliances is scaling beyond premium in India, expanding portfolio reach, lowering entry prices and boosting localisation, even as it faces stiff competition from entrenched players in a bran...

Helium is mission-critical and irreplaceable in key chip processes used across wafer temperature control, cooling, photolithography, vacuum environments, and cleaning

AI boom facing new risk? How helium shortage due to West Asia war is threatening chip production

by Palak Agarwal |Apr 27, 2026

Helium supply disruptions following the Qatar attack could hit global chip production, driving up costs just as AI-led demand for advanced semiconductors accelerates

Amazon is scaling up its own offering, Amazon Now, with an aggressive push into tier II markets.

Amazon Now's quick commerce push: Tier II cities, 1,000 MFCs, and a catch-up game

by Palak Agarwal |Apr 27, 2026

Amazon ramps up its quick commerce play with a 100-city expansion and 1,000 MFCs, intensifying competition with Blinkit, Instamart, Zepto, and Flipkart Minutes

Cleartrip has partnered with IRCTC to enter train bookings segment

Cleartrip to challenge Ixigo, MakeMyTrip, to foray into train bookings

by Palak Agarwal |Apr 27, 2026

The development comes at a time when the air ticketing business is facing pressure due to geopolitical uncertainties, weighing on balance sheets across OTA players.

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