Medical Inflation At 8-10%? Niva Bupa On Rising Hospital Costs & Transparency

Medical inflation continues to remain a major concern for customers as hospital and treatment costs rise. In this exclusive conversation, NIVA Bupa explains why medical inflation in India is broadly estimated at around 8-10%, running above general inflation. The company also discusses how insurers and healthcare providers are working towards greater cost transparency and predictability. Industry-led working groups, under the guidance of the insurance regulator, are looking at medical inflation, better rules of engagement, technology adoption and smoother coordination between hospitals and insurers. The National Health Authority’s Health Claims Exchange could also help reduce friction during hospitalisation. So, can better collaboration bring more transparency to healthcare costs and improve the customer experience? Watch the full conversation for NIVA Bupa’s perspective.